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Koons Ford of Annapolis
Annapolis, MD
1,599 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,599 reviews
Verified Customer
April 13, 2024
Keep up the good work. Everything appeared to be done correctly and drop off and pick-up went smoothly. Everything appeared to be done correctly and drop off and pick-up went smoothly. More
by BLSTANN
April 13, 2024
I am happy to have new tires--I feel safer. Thanks for taking care of the recall notices. Thanks for taking care of the recall notices. More
by JIDOWNEY2
Employees Worked With
April 13, 2024
Service was taken care of. Setting up appointment was easy and they did what they said they would do. Setting up appointment was easy and they did what they said they would do. More
by NSCHUSTER0
Employees Worked With
April 12, 2024
Salesman was great and made the deal easy to negotiate Would recommend Koons to family and friends. Finance dept was easy to deal with as well. Would recommend Koons to family and friends. Finance dept was easy to deal with as well. More
by bwknauff
Employees Worked With
April 12, 2024
Great staff from the salesman to the finance team. Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first electric vehicle! More
by TWELCH0215
April 12, 2024
Always great service! The service dept is the reason I continue to buy my cars from Koons ford Annapolis The service dept is the reason I continue to buy my cars from Koons ford Annapolis More
by MPTONREY
Employees Worked With
April 12, 2024
Been taking my truck there for 10+ years. Work is always done right and timely. Work is always done right and timely. More
by LIDA32187
Employees Worked With
April 12, 2024
Mike Treas ALWAYS comes thru with great service. He cares about the customer and does everything he can to make sure my needs are met. He cares about the customer and does everything he can to make sure my needs are met. More
by JAGG2
Employees Worked With
