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Koons Ford of Annapolis
Annapolis, MD
1,544 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,544 reviews
June 23, 2023
Koon's Ford Annapolis dealership service department is excellent. I totally recommend them and the service plans. excellent. I totally recommend them and the service plans. More
by FNP_SHEPPARD
Verified CustomerEmployees Worked With
Other Employees :
Andrew Schneider, Mike Kegley, Steven Taylor-Watts, Bruce Pringle, Zachary Hall
June 23, 2023
Outstanding from beginning to end, the staff were helpful and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was a and knowledgeable I came a few days early to do to schedule mixup and they still accommodated my appointment. The wait area was well kept and I was able to get work done in there, the staff in the wait area were very helpful and generous. More
by Willie.rush
Employees Worked With
June 22, 2023
Very professional and informative about the service to be performed. Vehicle was completed on tine performed. Vehicle was completed on tine More
by M_LEDO_2000
Employees Worked With
June 21, 2023
Mike Treas has always been very helpful. That’s all the words I have for you That’s all the words I have for you More
by decoopdeloop
Employees Worked With
June 21, 2023
Mike always takes care of me. He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dea He goes the extra mile. I have been going here for years now. The last time I took my Ford to someone else, they screwed It up & had to have this dealer fix It which cost me. So I trust Koons Ford of Annapolis & Mike to take care of me. More
by nneidig104
Employees Worked With
June 21, 2023
Very professional staff in all departments; kept me informed; technician was knowledgable, in communication throughout service and very helpful. The pick up and drop off service was wonderful! informed; technician was knowledgable, in communication throughout service and very helpful. The pick up and drop off service was wonderful! More
by bmyslinski11
Employees Worked With
Steven Taylor-Watts
June 21, 2023
Horrible experience , will not recommend or return . Our car was there for over 2 weeks with very very poor communication between us and Bruce . Our car was there for over 2 weeks with very very poor communication between us and Bruce . More
by bpmlevans1977
Employees Worked With
Bruce Pringle
