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Koons Ford of Annapolis
Annapolis, MD
1,548 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,548 reviews
June 07, 2023
Zack was awesome his customer service was great. I would definitely deal with him again I would definitely deal with him again More
by weckesser08
Verified Customer
June 07, 2023
Have always had complete conference with Koon's in buying our cars.The best dealer around. our cars.The best dealer around. More
by SRPEANUT1
June 07, 2023
Mr. Pringle was very friendly and professional. He periodically reviewed the status of my service completion and even provided a few packaged snacks during my lengthy wait. Despite having an early mor periodically reviewed the status of my service completion and even provided a few packaged snacks during my lengthy wait. Despite having an early morning appointment with a specific request for a cabin filter replacement, my part was not available until the afternoon. After waiting for over 3 hours for service completion, Mr. Walp was very helpful to shuttle me to a more comfortable waiting location. For me, it would be preferable if this dealership offered vending machines to purchase basic snacks & drinks while waiting. Also, the TV shows in the waiting room were boring. A channel changing option would be nice. More
by groch.sandra
Employees Worked With
Bruce Pringle and Gary Walp, Bruce Pringle
June 07, 2023
Mike Treas is always excellent to work with. Great communication and knowledgeable. Mike and the Koons Ford team have gotten my Ford Explorer past 230,000 miles and still going strong. Highly re Great communication and knowledgeable. Mike and the Koons Ford team have gotten my Ford Explorer past 230,000 miles and still going strong. Highly recommend. More
by SREYNOLDS7
Employees Worked With
June 07, 2023
Great to deal with - Mike is always responsive and gets me in and out on time. me in and out on time. More
by CHRIS@INTRINSICYACHT.COM
June 07, 2023
Keep you informed on progress of the service. Waiting area was comfortable no Compliant there. Waiting area was comfortable no Compliant there. More
by landsea33
Employees Worked With
June 07, 2023
My problem was diagnosed and fixed expertly and efficiently. I was able to work from the comfortable waiting area with decent Wi-Fi. efficiently. I was able to work from the comfortable waiting area with decent Wi-Fi. More
by dlerickson
June 07, 2023
Very easy and quick experience. All staff was very professional and accommodating. Will absolutely keep my business there after Hertrich ford went to xxxx All staff was very professional and accommodating. Will absolutely keep my business there after Hertrich ford went to xxxx More
by patboyd44
Employees Worked With
June 07, 2023
The whole staff especially Mike were responsive in determining my car problem and delivered the repair before the date of completion. Truley Proffesional! determining my car problem and delivered the repair before the date of completion. Truley Proffesional! More
by gawashington1128
