Koons Ford of Annapolis - Service Center

Jordan was a great service advisor. Very friendly and knowledgeable of the process. Koons Annapolis has a great service department. They have serviced my cars for many years (i.e., ' Very friendly and knowledgeable of the process. Koons Annapolis has a great service department. They have serviced my cars for many years (i.e., '04 Navigator, '16 MKS and '22 F-150). More

Nav towed to dealer on Wednesday. No clear communication on 1) the problem or 2) timeline No clear communication on 1) the problem or 2) timeline More

Great service Great people Mike Tres is superior and his timing is always perfect . Thanks timing is always perfect . Thanks More

My first time with Koons. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. From the sales to service, smooth sailing! No tracking down anyone, follow up excellent. More

Koon Ford does an outstanding job of service on my 2016 Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues Ford Explorer. I bought the Explorer at Koons and have had all service done at Koons. Over 100,000 miles with regular maintenance and the no issues. More

Great customer service and vehicle service as well. Always accommodating to meet out schedules.. Quick and easy! Always accommodating to meet out schedules.. Quick and easy! More

I've been coming to Mike Treas for years and he never fails to provide excellent service! fails to provide excellent service! More

Service for my 2012 Ford Mustang Boss 302 was efficient and without issues. Just a simple oil and oil filter change. and without issues. Just a simple oil and oil filter change. More

MIKE Trece is my Ford representative and I feel he treats me extremely well when I come in. I am a contractor who uses my T250 work man every day and he knows the importance of getting my vehicle back to me me extremely well when I come in. I am a contractor who uses my T250 work man every day and he knows the importance of getting my vehicle back to me ASAP so I would like to give a big shout out to MIKE Trece in Annapolis Ford. Thank you for all your help More

The service department was great and the work was performed as promised. I love Koons Ford. performed as promised. I love Koons Ford. More