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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,084 Reviews

1,084 Reviews of Koons Ford of Annapolis - Service Center

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May 15, 2025

Amazing staff in the Toyota mobility department led by Mr Baker. Hannah super helpful and and maintenance man was super informative and awesome! Overall great experience and an amazing team. Could not be More

by jbt4242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Baker
May 14, 2025

Great staff, attentive to customers request. I would recommend this dealership. Dealership very clean, service waiting room very comfortable. More

by havefaith861
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I've had great experiences taking my vehicles to this dealership for service and plan to continue. More

by GREG.JELLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

I use this dealership for most of my maintenance needs. They offered and provided pick up and drop off service for my vehicle. More

by MJPRIV00
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Mike Treas is great! ... Always. I bring in two aging Fords for him to care for. When leaving I am always confident that I am leaving with a safe and sound vehicle. More

by MATTMCGOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

Koons Ford Annapolis has always treated me well. They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car the More

by JPOWELL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty in service is awesome!
May 10, 2025

Excellent service every visit. I don’t know her name but the woman working in the waiting area a gem! More

by JENAI.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

The sales person was very helpful in selecting and find exactly the car that I wanted. More

by hebdon67
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

No need to write anything. The answer to the question speak for themself. Change the survey More

by RIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2025

As always, Mike got the parts we needed and installation was done on time and a little less cost than expected. More

by GerryE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.