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Koons Ford of Annapolis - Service Center

Annapolis, MD

4.4
1,094 Reviews

1,094 Reviews of Koons Ford of Annapolis - Service Center

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February 15, 2024

Earl and his team always give our family stellar service. They do a great job and are always fast and helpful. More

by KRISTINELEONE16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Earl facilitated my entire service appointment…he was a great to deal with. Would go through him again. More

by JMTOEPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Excellent and prompt service, with a short wait time for normal maintenance. The waiting area is very comfortable, complementary drinks and sbacks. The staff is very friendly. More

by WIL.UTSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Taylor-Watts
February 07, 2024

I've been coming here for over 20 years Always great service and sales . Highly recommend More

by WARDDAMIAN101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Zavala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2024

They did a great job fixing the heater in our van and tuning it up. They knew we needed it and were very helpful in getting us in right away. Try appreciative of that. More

by SIEMERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2024

Technical is sound, knowledgable and straight shoooters. I felt that they explained the problem and options for resolution. More

by BOB_LESUEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2024

Excellent job! My service advisor, David, was a cut above the rest. He was personable, knowledgeable, and exceptionally kind. David kept me up to date with the st More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Service Advisor
February 03, 2024

I trust my vehicles with Koons Ford. They have been outstanding from day one. I brought my last truck from them and they have maintained it thus far. I highly recommend them for anything More

by ALLDAYBALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

Steve expended the extra effort to ensure my recall experience was a smooth process with minimal hassle. Kudos. More

by CMFRITTS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Taylor-Watts
January 28, 2024

Seamless service from beginning to getting the car back. AAAA+++++ service! Cannot ask for more! More

by ID4 OWner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peggy Verhuis.
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