Koons Ford of Annapolis - Service Center

I prefer Koons Ford of Annapolis location since purchasing my car. Bruce always is kind and pleasant to customers and their car services. purchasing my car. Bruce always is kind and pleasant to customers and their car services. More

The Service Department at Koons Ford Annapolis is Top-Notch! We have been Customers for over 10 years & have always been treated very well. Top-Notch! We have been Customers for over 10 years & have always been treated very well. More

the best customer service of any of the repairs shops our fleet uses. we an feel rest assured that vehicle will be repair right the first time and at a fair cost fleet uses. we an feel rest assured that vehicle will be repair right the first time and at a fair cost More

Great team, courtesy driver was awesome as is the staff in your waiting area. Advisor called to explain what my vehicle needed and took care of it quickly and efficiently. in your waiting area. Advisor called to explain what my vehicle needed and took care of it quickly and efficiently. More

Because of a mismatch of replacement airbags my service took a little longer than expected, but Earl sure took care of me with a loaner car. Greatly appreciated! took a little longer than expected, but Earl sure took care of me with a loaner car. Greatly appreciated! More

Quick service: I needed the work done before a big trip and they got everything done in time. and they got everything done in time. More

We've been going to Koons Ford Annapolis for years. We buy all our cars at Koons and bring them in for service. Mike Treas is our goto Service Agent. Mike knows us and our cars and always provides e We buy all our cars at Koons and bring them in for service. Mike Treas is our goto Service Agent. Mike knows us and our cars and always provides excellent, courteous service. We trust Mike completely to take care of our auto service needs. More

Thank you for the great service. Well pleased with the service and service personnel I met. Well pleased with the service and service personnel I met. More

My Experience has been wonderful, From the moment I walked through the door .. I felt welcomed by all I’ve came in contact with, And I will never forget Mrs. Charlita.. She was Awesome, She walked me t walked through the door .. I felt welcomed by all I’ve came in contact with, And I will never forget Mrs. Charlita.. She was Awesome, She walked me through every step and made sure I felt comfortable with my purchase. More

All went just fine. The repairs worked okay. No problems. They even informed me about the condition of the tires on my truck. The repairs worked okay. No problems. They even informed me about the condition of the tires on my truck. More