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Koons Lexus of Wilmington
4.8
361 Lifetime Reviews
2100 Pennsylvania Avenue, Wilmington, Delaware 19806 Directions
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 10, 2018
"Everyone should experience buying a Lexus from John ...."
- jimbarone in PAAt least once in your lifetime! I have been purchasing new and used cars since 1981. My father was a used car dealer so I have had too many models to mention. Within the past year I had purchased a Range Rover Sport for my wife. She takes care of her vehicle as well as anyone I know and keeps them immaculate. We had multiple problems which included having to replace an engine (30k) and multiple trips to very uncooperative dealerships. Last time I said one more issue within next three months and we are selling the Rover. Didn’t go a well before engine light came on again. At that point first thing I said is “it’s time for a Lexus”. Her parents have had 6 of them over almost 10 years (3 each) and never had a vehicle in the shop once. They highly recommmeded John and from start to finish he couldn’t have made the purchase any easier and more professional than he did. He explains everything and he truly cares about doing the right thing for you. I’ve been a Realtor for 32 years and my business is all about service. John and the others involved in our purchase provided nothing less than exceptional Service. Everything I’ve ever heard about Lexus stands true and quite frankly my wife and I both love her Lexus car greater in all aspects than her Range Rover. We will be Lexus owners for life and John will always be our sales rep.
Read MoreEmployees Worked With
Other Employees :
Anthony in finance was awesome . Drew in Technology also did an amazing job.
July 14, 2018
"The best sales person I’ve dealt with!"
- Mar_Kar11Morgan gave my family and myself a great sales experience! I usually do not like the process of purchasing a vehicle, but right away Morgan made my entire family feel comfortable. He wasn’t just trying to sell us a vehicle, he was trying to work for us and meet all of our needs. Our test drive was an amazing experience because he was able to show us all of the features that the vehicle offered and he really seems to have a passion for what he does. I can’t wait to tell all of my co workers and family members about how great my experience was at Lexus of Wilmington :)
Read MoreEmployees Worked With
June 26, 2018
""Paperwork""
- Jay_KidI think that the salesperson needs to be more efficient with the customers paperwork. If you have been doing this 20 plus years you have dealt with the same banks on a regular basis to know ehat they expect from their customers in all various transactions.
Read MoreEmployees Worked With
Featured Inventory
2015 Lexus ES
$26,493
2015 Lexus RX
N/A
2016 Lexus ES
N/A
2019 Lexus RX 350
$50,739
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Pet Friendly
- Rental Car Service Onsite
- Shuttle Service
- Television
- Automated Car Wash
- Children's Play Room
- Drive-In Service
- Laptop Computers
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