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Larry Bond
Larry Bond at Koons Volvo Cars White Marsh

Larry Bond

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

4.9
212 Reviews
4.9

212 Reviews

Write a Review

212 Reviews of Larry Bond

October 08, 2026

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Employee Rating

On time, clean and very polite and professional! That’s why we keep returning from De. More

by STEVE@HOMEXLLC.NET
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2026

Koons Volvo Cars White Marsh responded

We’re glad our team could provide prompt, polite, and professional service. We appreciate you making the trip from Delaware and look forward to caring for your Volvo XC90 again.

October 05, 2026

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Employee Rating

Michael worked with my husband and I to get the car we wanted. Kevin was also very honest with us during the financial portion. 2nd Car bought at Koons. We were there to service our 2020 XC Volvo and en More

by tracy.neilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kappauf, Michael Dorsey

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Oct 05, 2026

Koons Volvo Cars White Marsh responded

Your mention of Kevin’s honesty during the finance process underscores what transparency means at our dealership. Michael enjoyed helping you and your husband find the perfect model, and we’re pleased we could take care of the service on your 2020 Volvo XC60. Knowing you’ve chosen us twice and drove away in a 2026 Volvo XC is truly rewarding.

October 04, 2026

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Amazing staff and they treat me very well everytime I go in for servicing. Highly recommend More

by GUS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Harris

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Oct 04, 2026

Koons Volvo Cars White Marsh responded

We’re happy our team makes every service visit for your Volvo XC90 Recharge Plug-In Hybrid a positive experience. Your recommendation means a lot to our service team.

October 01, 2026

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The staff at Koons Volvo were very kind. In comparison to other dealerships, I was not only treated MUCH better but also my service experience was not unnecessarily long! Great job. More

by tandri00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2026

Koons Volvo Cars White Marsh responded

Kindness and efficiency guide our service department. Hearing that the service on your Volvo XC40 felt welcoming and streamlined means a lot to our service team. Thank you for your five-star rating.

October 01, 2026

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Employee Rating

The Service Manager was great in person. I am still waiting on a follow-up call regarding a warranty issue that needed to be referred to Volvo. Koons White Marsh, overall is mediocre at b More

by PHYLLIS CHISM
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan Mcmillen, Chris Walker, AJ McMillen, Joey Malizia

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Oct 02, 2026

Koons Volvo Cars White Marsh responded

Phyllis, thank you for your feedback. We're glad to hear that the Service Manager provided great support, but we sincerely apologize for the delay in following up on your warranty issue. Your experience is important to us, and we are committed to improving our service quality and reliability. Please reach out to us directly so we can address your concerns more promptly and ensure you receive the trustworthy service you deserve.

October 01, 2026

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Employee Rating

Got me in and out quickly. I'm happy to recommend Koons Volvo White Marsh More

by rbelanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 01, 2026

Koons Volvo Cars White Marsh responded

Knowing that getting you in and out quickly met your needs means a lot to our service team. Thank you for recommending our service on your Volvo XC90.

September 30, 2026

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Employee Rating

Had some issues with appointment in the system but team did all they could to meet or exceed service. Including get my car back to me ahead of schedule More

by cgstoner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 30, 2026

Koons Volvo Cars White Marsh responded

Hearing that you got your Volvo XC60 back ahead of schedule despite the scheduling hiccup means a lot to our service team. We apologize for the appointment issue and appreciate your patience while we worked to exceed your expectations.

September 26, 2026

Dealership Rating
Employee Rating

Easy to work with. Kept me informed and the were timely. Meaning they showed up in time and got me car back to me same day. More

by arandall03
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

Print
Sep 26, 2026

Koons Volvo Cars White Marsh responded

Hearing that our team kept you informed and got your Volvo XC60 back to you the same day means a lot to our service team. Thank you for the five-star rating.

September 25, 2026

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Employee Rating

Great job, very helpful and communicative. Really appreciated the loaner car service it made things so convenient. More

by aliciamarhefka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Joey Malizia

Print
Sep 25, 2026

Koons Volvo Cars White Marsh responded

Your note about our loaner car service reflects how we aim to make servicing your Volvo XC90 as convenient as possible. Knowing you found our team helpful and communicative means a lot to us.

September 24, 2026

Dealership Rating
Employee Rating

Great customer service! Larry was friendly and very helpful. He went out of his way to make me feel welcome and worked to get my car through service quickly. More

by CHRIS.RODAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 24, 2026

Koons Volvo Cars White Marsh responded

Friendly, attentive care is at the heart of our service department. Knowing that Larry went out of his way to make you feel welcome and worked to get your Volvo XC60 serviced quickly is truly rewarding for our team.

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