Alan Mcmillen

Upon arrival, I was promptly attended to by Alan, who provided a comprehensive explanation of the process. The technician meticulously documented his assessment through video recording, and the work was provided a comprehensive explanation of the process. The technician meticulously documented his assessment through video recording, and the work was completed with utmost precision. Upon completion, Alan provided me with a concise summary of the services rendered. The entire experience was seamless and highly satisfactory. I extend my sincere gratitude for the exceptional service and meticulous attention provided during the servicing of my vehicle at your dealership. More

by cnarup66 Verified Customer Verified Customer

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Refused to pay a high price for a service repair, then took it to a local European vehicle repair shop. They charge $900 less. took it to a local European vehicle repair shop. They charge $900 less. More

by mkkbarnett Verified Customer Verified Customer

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The dealership was great - everyone was very helpful and kind. They did an excellent job helping me with my purchase. kind. They did an excellent job helping me with my purchase. More

by meghan_fields Verified Customer Verified Customer

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Very informative and helpful with services. Extremely professional service was provided by all departments. Definitely satisfied Extremely professional service was provided by all departments. Definitely satisfied More

by jlmclendonjr Verified Customer Verified Customer

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I got my vehicle in and out and Joey was always communicating with me and letting me know about the status of my vehicle. communicating with me and letting me know about the status of my vehicle. More

by ehermoza Verified Customer Verified Customer

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Alan was not my service rep. AJ and both were polite and efficient. They were attentive in everyway. AJ and both were polite and efficient. They were attentive in everyway. More

by drmcwilliams7 Verified Customer Verified Customer

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So easy to have my car serviced, from the time I pulled into the drop off bay until I received a text that my car was done. Wonderful: into the drop off bay until I received a text that my car was done. Wonderful: More

by dreamchasedesign Verified Customer Verified Customer

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Used dealer concierge service - it was great! Will most definitely use this option again when my XC90 requires dealer service. Will most definitely use this option again when my XC90 requires dealer service. More

by Barry G Verified Customer Verified Customer

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Good customer service. Quick and easy. . I waited for about an hour or less . Clean and ready to go Quick and easy. . I waited for about an hour or less . Clean and ready to go More

by lindad1204 Verified Customer Verified Customer

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Using Koons Volvo Sales and Service since 2007! Always received great service and their service staff are professional, courteous, knowledgeable and service and I absolutely love and appreciate the Always received great service and their service staff are professional, courteous, knowledgeable and service and I absolutely love and appreciate their concierge service! More

by gpabee Verified Customer Verified Customer

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