Joey Malizia
Joey Malizia at Koons Volvo Cars White Marsh

Joey Malizia

Service Advisor

Koons Volvo Cars White Marsh

5395 Nottingham Drive
White Marsh, MD 21162

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4.8
109 Reviews
4.8

109 Reviews

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109 Reviews of Joey Malizia

September 09, 2026

Dealership Rating
Employee Rating

Sarah was great! She was very transparent throughout the entire process, clearly explaining what needed to be done and keeping me updated along the way. I really appr More

by ekim
Recommend Dealer
Yes

Other Employees Tagged: AJ McMillen, Larry Bond

Sep 09, 2026

Koons Volvo Cars White Marsh responded

Your note about transparency and clear communication reflects our service team’s priorities during your Volvo XC40 visit. Knowing that you valued our professional approach and felt informed throughout the process is truly rewarding. Thank you for recommending our service department.

September 08, 2026

Dealership Rating
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Was lead on by the techs. Told me they knew the issue and kept calling me back saying that I need another $500-$1000 part. More

by Hunter B
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

September 07, 2026

Dealership Rating
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Joey was very proficient in keeping me informed on the status of my vehicle throughout the process of getting my vehicle service. More

by wfelix6263
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 08, 2026

Koons Volvo Cars White Marsh responded

Knowing you felt well-informed by Joey throughout the service on your Volvo S60 means a lot to our service department. Thank you for your five-star review, and we’re here whenever you need us.

September 04, 2026

Dealership Rating
Employee Rating

Dealership is responsive, clean, and everyone is super friendly. Purchased my Volvo from this dealership and serviced even though the dealership is further away from me More

by desiree.antonacci
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 05, 2026

Koons Volvo Cars White Marsh responded

Your Volvo XC60 is in great hands. Knowing our dealership felt welcoming and our staff attentive means a lot to us. We appreciate you traveling extra distance for both your purchase and service, and we’re glad our clean facility and prompt care met your needs.

September 03, 2026

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Kudos to the whole team. Very professional and very fast service and keep you well informed. More

by kyle.petroski
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Koons Volvo Cars White Marsh responded

Your mention of our prompt, professional service underscores our service department’s dedication. Thank you for choosing us for your Volvo XC40 service and for your kind words.

September 03, 2026

Dealership Rating
Employee Rating

I have had a great experience with every single person from the team here. Please give them kudos and a raise. More

by kyle.petroski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Koons Volvo Cars White Marsh responded

Hearing that you had a great experience with every member of our service team means a lot to us. Your kudos are appreciated, and our service leadership celebrates these kind words. Thank you for trusting us with the service on your Volvo XC40.

September 03, 2026

Dealership Rating
Employee Rating

I was a pleasure working with Joey. Even though I know I’m coming to spend money that I don’t wanna spend, Joey makes the experience better. More

by lyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Koons Volvo Cars White Marsh responded

We’re glad Joey could make your Volvo S60 service visit more comfortable. Your kind words and five-star rating mean a lot to our service department.

September 03, 2026

Dealership Rating
Employee Rating

Joey make the experience great. His amazing care, customer service, and professionalism make everything worthwhile. Thank you 😊! More

by Info@twinwit.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2026

Koons Volvo Cars White Marsh responded

Knowing Joey’s care and professionalism made your Volvo XC40 service worthwhile is rewarding. Your kind words about his customer service mean a lot to our service department.

September 02, 2026

Dealership Rating
Employee Rating

I’m totally comfortable having Joey as my service manager. I trust him to provide me with honest feedback More

by cgreilly6530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 02, 2026

Koons Volvo Cars White Marsh responded

Hearing that you feel completely at ease with Joey as your service manager means a lot to our service team. We’re glad Joey could give you straightforward, trustworthy feedback during the service on your Volvo XC60.

September 01, 2026

Dealership Rating
Employee Rating

The people are what stands out at Koons. They care about customer service and I will continue to use them. More

by chrisjnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Mcmillen, AJ McMillen

Sep 01, 2026

Koons Volvo Cars White Marsh responded

Hearing that our team’s focus on caring service stood out means a lot to us. Thank you for trusting us with your Volvo XC60, and we appreciate your continued loyalty.

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