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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
634 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 634 reviews

September 09, 2026

Sarah was great! She was very transparent throughout the entire process, clearly explaining what needed to be done and keeping me updated along the way. I really appr More

by ekim
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Koons Volvo Cars White Marsh responded

Your note about transparency and clear communication reflects our service team’s priorities during your Volvo XC40 visit. Knowing that you valued our professional approach and felt informed throughout the process is truly rewarding. Thank you for recommending our service department.

September 08, 2026

Was lead on by the techs. Told me they knew the issue and kept calling me back saying that I need another $500-$1000 part. More

by Hunter B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Malizia
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2026

Larry was great, he was attentive and explained all the work that needed to be done. I was called in early for my maintenance schedule and he gave me great options of how to keep track of it. I've been com More

by YVETTET78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Koons Volvo Cars White Marsh responded

After so many visits over the years, your continued trust means a great deal to our service team. We’re glad Larry could explain the maintenance needed on your Volvo XC60 and offer useful options to keep it on schedule. Knowing you find our team helpful each time you visit is very rewarding.

September 08, 2026

Provide great service and love that they have a service to pick up your car from home and return it. More

by robert.l.williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Koons Volvo Cars White Marsh responded

Our team is pleased we could pick up and return your Volvo XC90 Plug-In Hybrid from your home. Hearing that it made maintenance more convenient means a lot to us.

September 07, 2026

I had to return 30 minutes later due to my engine light came on. Reading slow engine ?? with a rabbit symbol. Issue was resolved More

by zinuneed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2026

Larry has been very friendly, explains the issues well, and is a pleasure to work with. More

by COLIN.CROSBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2026

Joey was very proficient in keeping me informed on the status of my vehicle throughout the process of getting my vehicle service. More

by wfelix6263
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Koons Volvo Cars White Marsh responded

Knowing you felt well-informed by Joey throughout the service on your Volvo S60 means a lot to our service department. Thank you for your five-star review, and we’re here whenever you need us.

September 07, 2026

I will be making the trip to white marsh Volvo again. I have not had the same experience at the one in Cockeysville. Here, they take excellent care of you. They explained everything clearly, and got me i More

by Ereed77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Koons Volvo Cars White Marsh responded

It’s rewarding to know you felt well cared for thanks to our last-minute scheduling and Uber rides to and from your service appointment. We’re glad the clear explanations, next-morning return of your Volvo XC90, and the discount made your visit so convenient.

September 07, 2026

Very timely and professional service during my visit at Koons. Keep up the good service. More

by mmjft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Koons Volvo Cars White Marsh responded

It’s rewarding to know the service on your Volvo XC60 felt prompt and professional. Larry and our service department appreciate your support.

September 06, 2026

AJ is always kind, knowledgeable, and helpful. My car is always well taken care of by them. More

by janderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Koons Volvo Cars White Marsh responded

Knowing you’ve felt your Volvo XC40 Recharge Pure Electric is always well taken care of by our service department means a lot to our team. We’re glad Aj’s kindness and expertise have made each visit smooth and reassuring.

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