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Koons Westminster Toyota

Westminster, MD

Overview
Employees
Reviews
Vehicles
4.7
1,140 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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375 Baltimore Boulevard

Westminster, MD

21157

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Showing 1,140 reviews

March 08, 2026

It was very easy to schedule my service online, and my car was serviced in a timely manner. More

by kevkess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Colassard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2026 -

Koons Westminster Toyota responded

kevkess, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

March 07, 2026

Fantastic experience from start to finish - Will removed and road blocks that occurred to make it an over the top experience More

by mfran102117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Mansfield
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Mar 10, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

March 07, 2026

This dealership is very thorough in communicating with me regarding service for my Camry and giving me information about my check up! More

by dmoore3303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gal at the desk
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Mar 10, 2026 -

Koons Westminster Toyota responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

March 07, 2026

Fantastic people first dealership. Top notch experience from the time you walk in the door. Sales staff always greets us promptly but never pushy. Finance has always been super smooth. More

by Bshugars
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Bittler - 5 Stars!!
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Mar 09, 2026 -

Koons Westminster Toyota responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

March 06, 2026

Salesman Will was very helpful. Process was easy. Price seemed fair. Trade in after 2nd offer was fair. More

by caseynicole1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will
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Mar 09, 2026 -

Koons Westminster Toyota responded

We always appreciate positive reviews! Thank you, and happy motoring!

March 06, 2026

The people at this dealership are the best! Fr on the ladies that helped me with paperwork for a loaner to Dave in service they are all first class. I love going there because of them I know I More

by rt0072000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Mar 09, 2026 -

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

March 06, 2026

Todd was great as usual, always gives good and timely explanations of services required. Keep up the good work! More

by humptycoop1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 09, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

March 05, 2026

Didn't get the oil changed even though it was listed on work to be done notes. Now I have to bring it back in another time to get the oil changed. Frustrated! More

by brandonhurst1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Hiser
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Mar 08, 2026 -

Koons Westminster Toyota responded

We apologize for the inconvenience and would be happy to schedule a complimentary oil change at your earliest convenience. We value your business and hope to make it up to you. Thank you for bringing this to our attention.

March 03, 2026

My experience with Koons Toyota Westminster was the best car-buying experience I have had in my 40 years of car buying. More

by easyaspie65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sage Kreft (sales) - 5 stars
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Mar 06, 2026 -

Koons Westminster Toyota responded

easyaspie65, thank you again for taking the time to let us know how we did!

March 03, 2026

Everyone there was friendly and knowledgeable, especially Todd Eckard who always takes care of me when I come in More

by bevandjim1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2026 -

Koons Westminster Toyota responded

bevandjim1218, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

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