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Koons Westminster Toyota
Westminster, MD
1,097 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,097 reviews
December 11, 2025
I have had nothing but good service from everyone at Koons and I have been going there for over 25 years. Koons and I have been going there for over 25 years. More
by velsmet
Verified Customer
December 11, 2025
The best quick lane experience I have ever had at a service center. In and out in 25 minutes! I have had service at Apple quick lane, customer for life, that is always one hour to 90 minutes for the service center. In and out in 25 minutes! I have had service at Apple quick lane, customer for life, that is always one hour to 90 minutes for the exact same services. The waiting area is very comfortable and well appointed. Very impressed by the service received. , More
by hart_hcpd
Employees Worked With
Deanna Pfeil
December 10, 2025
As always, I received prompt and courteous service. The service tech was polite and knowledgeable in regards to a malfunction of a sensor on my wife’s Prius. He immediately corrected the problem. The service tech was polite and knowledgeable in regards to a malfunction of a sensor on my wife’s Prius. He immediately corrected the problem. More
by t_manner
Employees Worked With
December 10, 2025
I was satisfied with the service provided. I hope to return for my next appointment I hope to return for my next appointment More
by sean.the.shoer
Employees Worked With
December 10, 2025
Great experience! From scheduling the appointment, the service and everything in between made for a great customer experience. From scheduling the appointment, the service and everything in between made for a great customer experience. More
by 1jroeder
Employees Worked With
Jacob Staub
December 10, 2025
Getting the appointment was a breeze. Service was done timely. Milo, the service representative, explained in detail what service was done and also provided a summary of the findings w Service was done timely. Milo, the service representative, explained in detail what service was done and also provided a summary of the findings when they checked the tires, brakes, etc. I will definitely go back for my next service. More
by jamesedwardtan
Employees Worked With
Milo
December 10, 2025
I already provided details on another review. Basically I was told one price for the car, then when the time came to do the paperwork I was told that the $5000 rebate and 0% APR cannot be coupled Basically I was told one price for the car, then when the time came to do the paperwork I was told that the $5000 rebate and 0% APR cannot be coupled. For the 0% APR the rebate was only $3500, hence the price of the car became $1500 more than what I was told initially. More
by pompi
Employees Worked With
December 09, 2025
We purchased a new Toyota Grand Highlander recently . I had done a lot research before our appointment to buy the very popular and hard to find SUV. Our salesman Scott Kulick was excellent telling a lot I had done a lot research before our appointment to buy the very popular and hard to find SUV. Our salesman Scott Kulick was excellent telling a lot of the details and technology about the SUV . There was not alot of negotiation on the price of the SUV . It was full sticker price . Jeremy the financial manager did everything he could to make sure we purchased the best package of warranty and extra options that fit our needs and budget . Since the purchase . Scott has kept in contact with me on follow up questions that I had . I am very pleased with Koons service . More
by bsuter1193
