Back

Koons Westminster Toyota

Westminster, MD

4.7
1,455 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
Contact Dealership

375 Baltimore Boulevard

Westminster, MD

21157

Directions

By Type

Showing 1,455 reviews

August 14, 2026

Seemed to take a long time to perform the work this time but I had things to do.. More

by mdavis58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2026 -

Koons Westminster Toyota responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

August 13, 2026

They were easy to schedule and did the service as expected. It was quickly done. More

by Bfshriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

August 12, 2026

They kept me informed throughout the process. They were ery friendly. Completed the work quickly.. More

by pkrynick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgett Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

We really appreciate this positive review! Thanks so much!

August 12, 2026

Dealership was easy to work with and efficient. Service was fast and complete. They even got me in quickly without an appointment. More

by dorenmc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Orcutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

Hi, we are delighted to see this rating! Have a great day!

August 12, 2026

The customer service was top notch and the service was quick and comprehensive. No complaints! More

by britt71884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but she was great!!
Aug 24, 2026 -

Koons Westminster Toyota responded

Thank you again for taking the time to let us know how we did!

August 12, 2026

Jason was an exceptional sales manager who really saved the day on an okay sales / trade-in experience. More

by siddique117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy dropped a screw driver on my car while putting the rear plate on.
Aug 24, 2026 -

Koons Westminster Toyota responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

August 11, 2026

Fast service, I made an online appointment and they actually read my note and checked and fixed my issue at no cost to me! More

by erikaleeresch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure, but it was a lady.
Aug 24, 2026 -

Koons Westminster Toyota responded

Thank you erikaleeresch! We hope to be of service to you again!

August 11, 2026

The folks at Koon’s always take care of me and my Toyota Tacoma and my Lexus LX570 The professionalism shown by the shop and the service writer team keeps me coming back when less expensive service provide More

by gaylonm8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Eckard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Koons Westminster Toyota responded

gaylonm8, we really appreciate this positive review! Thanks so much!

August 11, 2026

I was pleasantly pleased with my experience at Koons Toyota. Scott knew a lot about electric cars and could answer all of my questions. Jeremy made the buying process easy and helped me find the best ra More

by Teach2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Voelkel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kulick
Aug 24, 2026 -

Koons Westminster Toyota responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

August 11, 2026

As simple as car buying experience can be kyle was spectacular on the sales side and aisha was phenomenal on the financial side all around great first car buying experience More

by caseywiderman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle smith
Aug 24, 2026 -

Koons Westminster Toyota responded

:-) Wow! Thank you for rating us so many stars!

...
6
...