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Koons Westminster Toyota
Westminster, MD
994 Reviews
Here at Koons Westminster Toyota, we strive to provide local drivers with a convenient, reliable auto experience that puts drivers first. From our array of online shopping tools to our continued commitment to the Westminster community, we truly care about providing excellent, reliable service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 994 reviews
January 20, 2026
Service is always great. People are wonderful. Cost is good. Service is quick and waiting area is nice People are wonderful. Cost is good. Service is quick and waiting area is nice More
by dhcox56
Verified CustomerEmployees Worked With
January 20, 2026
Jeremy, William and the entire staff were great. Extremely knowledable on Toyota offerings and easy to work with. Extremely knowledable on Toyota offerings and easy to work with. More
by iiqbal2
Employees Worked With
January 19, 2026
Service visit for my 2023 Tacoma was excellent as usual. The service staff at Koons is always very professional and strive to keep their clients happy. The work completed was largely routine maintenance, b The service staff at Koons is always very professional and strive to keep their clients happy. The work completed was largely routine maintenance, but they have earned my confidence and will use them for more complex fixes as the come. More
by tehickeyii
Employees Worked With
January 19, 2026
Dealer Vehicle service is crazy expensive. Koons Westminster somehow makes it easier to tolerate. Great service advisors who are patient and communicate well. I test drove a new Toyota wh Koons Westminster somehow makes it easier to tolerate. Great service advisors who are patient and communicate well. I test drove a new Toyota while I waited and that was perfect as well. More
by schaefferam
January 19, 2026
Would have been a five start rating except for the AI phone answering system when I called initially to make a service appointment. The human I finally reached was great and she got me scheduled for conc phone answering system when I called initially to make a service appointment. The human I finally reached was great and she got me scheduled for concierge pick-up. The only other contributing factor was the mechanic that missed the very degraded windshield wipers. David Hiser finally agreed to go out and check them himself and returned to say you are absolutely correct, and that the tech had missed it. I hope nothing else was missed. Otherwise I recommend Koons Westminster Toyota to everyone. More
by FRANK@LINDAANDFRANK.COM
Employees Worked With
David Hiser
January 19, 2026
This dealership is always easy to work with. They are easy to make appointments with and the facilty is always clean and well maintained. They are easy to make appointments with and the facilty is always clean and well maintained. More
by mattywess
Employees Worked With
January 19, 2026
I since purchasing our Sequoia new in 2019, I go 25 miles out of my way to have service done at Koons Westminster rather than the local dealer 5 minutes away. They communicate well and are technically excel out of my way to have service done at Koons Westminster rather than the local dealer 5 minutes away. They communicate well and are technically excellent. Service advisors listen and are pleasant to work with. More
by schaefferam
