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Koons White Marsh Chevrolet

White Marsh, MD

4.7
1,231 Reviews
Welcome to Koons White Marsh Chevrolet of White Marsh, Maryland. We are a well-established, longstanding dealership among the residents of White Marsh, providing only the best new and preowned Chevrolet vehicles in the area. We have been a favorite destination for car shopping in the Baltimore area for more than four decades, and with good reason, too. More than 3 million happy customers have provided positive reviews of their car-buying experience with us. A dedicated sales team makes Koons White Marsh Chevrolet the place to buy a new vehicle, sell or trade in a preowned vehicle, or use our vehicle maintenance and repair services. BUY NEW OR USED VEHICLES With Koons White Marsh Chevrolet, you can buy a new vehicle or sell or trade in your existing vehicle. Take advantage of the many services we provide if and when your vehicle needs them. Our dedicated Chevrolet Owner Center allows customers who've purchased a Chevrolet vehicle from us to view vehicle service records and download owners' manuals. Our trained service personnel can help you view your vehicle's warranty status, assist with the vehicle's technology, and shop for specialist Chevrolet accessories to personalize your vehicle. Discover brand-new vehicles, such as the 2021 Chevrolet Trailblazer, the 2021 Chevrolet Trax, the 2021 Chevrolet Tahoe, and the 2021 Chevrolet Traverse. Explore preowned vehicles that include the Chevrolet Camaro, the Chevrolet Colorado, and the Chevrolet Cruze. We have a Chevrolet vehicle to suit every taste, preference, and lifestyle. Find out why our team members dedicate themselves to providing residents in the White Marsh area with a range of Chevrolet vehicles. At Koons White Marsh Chevrolet, you'll find the Chevrolet vehicle you desire. If you can't find a vehicle you love after browsing our website, use our CarFinder feature and get notified when your preferred vehicle comes into our dealership.
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10207 Philadelphia Road

White Marsh, MD

21162

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Showing 1,231 reviews

September 09, 2023

We just brought home our 2020 Explorer. This is one of many cars we have purchased from Buddy Price. Buddy is an awesome guy to work with. No pressure, but if you have questions, he is th More

by keithb704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Koons White Marsh Chevrolet responded

We're so glad to know that Buddy made your car buying experience a positive one at Koons White Marsh Chevrolet! We appreciate the recommendation and hope you enjoy every mile in your 2020 Ford Explorer.

September 05, 2023

I purchased a vehicle which still had 3 oil changes remaining , but I was told it was now out of the service contract after I was assured that it would be honored when I purchased the vehicle. I was ve More

by Survivorlubeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Sep 05, 2023 -

Koons White Marsh Chevrolet responded

We're sorry to read about your experience with the service contract. We understand how important these benefits are and we apologize for any misunderstanding that may have occurred during your purchasing process. We'd like to discuss this further and see how we can improve your 2-star rating, so please reach out when you get a chance. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

September 02, 2023

The team at Koons is very knowledgeable and I have to say, buying my truck at Koons has been one of the best experiences I’ve had buying a vehicle. More

by terencemccann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Morreale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Baker, Scott Slater
Sep 05, 2023 -

Koons White Marsh Chevrolet responded

We're delighted to know that you had a great experience buying your truck at Koons White Marsh Chevrolet. Our team always strives to provide knowledgeable and top-notch service. Thank you for the positive feedback!

August 30, 2023

I had a wonderful experience working with Koons Chevrolet! I will definitely recommend this dealership and Buddy did a great job making everything work well and stress free. More

by nathanielmaynard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey
Aug 31, 2023 -

Koons White Marsh Chevrolet responded

Nathaniel, we're so glad to know that Buddy and our team at Koons White Marsh Chevrolet provided you with a stress-free experience. Thanks for your recommendation! Enjoy the ride!

August 30, 2023

The service adviser was great. But I was unhappy with the tech that did the work. He left grease all over the front fenders and drivers door. Also he did not put the wheel covers o More

by boggsweb2d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hastmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio M
Aug 31, 2023 -

Koons White Marsh Chevrolet responded

We're glad to know that our service adviser was able to assist you, but we apologize that your vehicle wasn't returned to you in spotless and pristine condition. This is not reflective of our usual standards. We'd like an opportunity to make things right - please reach out at your earliest convenience so we can address this matter directly. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

August 30, 2023

The service department at Koons really has it figured out. You drive inside a building, chat with an advisor, and can even get a ride home if it's not too far. More

by antmiller202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Koons White Marsh Chevrolet responded

We're happy to hear about your positive experience working with our Koons White Marsh Chevrolet team! Thanks for the review!

August 27, 2023

Great Experience and recommend going to see Buddy Price . Very knowledgeable and made my everything happen so fast !! More

by Mikefiersuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Koons White Marsh Chevrolet responded

Mike, it's fantastic to know Buddy provided you with a great experience at Koons White Marsh Chevrolet. We appreciate your recommendation and are here if you need anything else!

August 26, 2023

Poor job repairing scratches on my vehicle. Told them I wasn’t pleased and they basically blew me off. I was told to get with my sales person which I did and he said someone will be calling me More

by Tldawson520
Recommend Dealer
No
Employees Worked With
Matt Soltis
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Zahariousdakis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Koons White Marsh Chevrolet responded

I'm sorry to hear about your experience. We strive for excellence in all areas of our service, and it's clear we've fallen short here. I understand how frustrating this must be and assure you that customer satisfaction is very important to us - both before and after a sale. Please reach out directly so we can discuss the matter further with you personally. Thank you, Christian Stark - Customer Relations Manager - 410-931-8600 x1120

August 21, 2023

Buddy Price is the main reason we bought from Koons, but the whole process we great. More

by kevin.boyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Koons White Marsh Chevrolet responded

Kevin, we're so happy to hear Buddy made your purchasing experience at Koons White Marsh Chevrolet so wonderful. Enjoy the new ride, and drive safe!

August 17, 2023

Honest, helpful and they have an efficient buying process. Very positive staff. I recommend this dealership. More

by RR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Buddy Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey Milson
Aug 17, 2023 -

Koons White Marsh Chevrolet responded

We appreciate your kind words and recommendation! Our team at Koons White Marsh Chevrolet strives to provide an efficient, honest buying process. Thanks for choosing us!

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