Koons White Marsh Chevrolet

Buddy did a great job making the purchase process easy. He was very responsive and answered all of my questions clearly and honestly online before I came in to finalize the purchase. He was very responsive and answered all of my questions clearly and honestly online before I came in to finalize the purchase. More

Awful nightmare experience that cost our family thousands in just 45 days! Did not pay off our trade in timely. Sales person was clueless and told me to do it myself. Needed 10,000 in repairs on a 45,000 veh in just 45 days! Did not pay off our trade in timely. Sales person was clueless and told me to do it myself. Needed 10,000 in repairs on a 45,000 vehicle after they had the vehicle for 3 weeks! Managers did not care and basically told us we were on our own! Have written to bbb. Do not make the mistake we did purchasing frik this dealer!!! More

I had a problem with my transmission, I spoke with Josh on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to on the phone. He told me to bring in my truck for a diagnostic. They found that I needed a new transmission. Josh took care of submitting the info to the warranty company, set me up with a loner vehical. He texted me updates about the progress of the repaire. Amazingly, I dropped my vehicle off Sunday evening and was contacted Tuesday noon time that my truck was finished and ready for pick up.Josh and the Koons team did a very good job. They made a stressful situation much easier to bare. Thanks Guys Anthony Fitch Jr. More

Rebecca Wilson sold me a 2021 Traverse and she was amazing! Incredible customer service! If you need a new vehicle, Rebecca will make sure your taken care of. I will be a Koons White Marsh Chevy custo amazing! Incredible customer service! If you need a new vehicle, Rebecca will make sure your taken care of. I will be a Koons White Marsh Chevy customer for life. More

Buddy Price is THE reason I bought from Koons White Marsh.. the first time and this time! Excellent service and professionalism! Expect me to come back.. and to keep on sending my friends! Thanks Bu Marsh.. the first time and this time! Excellent service and professionalism! Expect me to come back.. and to keep on sending my friends! Thanks Buddy.. you are the best! More

Buddy and his team members always make sure you are taken care off and completely satisfied I definitely recommend Koons Chevrolet it’s worth the drive Buddy has been taking care of my friends and family for care off and completely satisfied I definitely recommend Koons Chevrolet it’s worth the drive Buddy has been taking care of my friends and family for years. More

Very smooth process. They looked out for me, providing the best finance rate. Buddy Price and his coworkers are true professionals. I will be using them for my future vehicle needs. the best finance rate. Buddy Price and his coworkers are true professionals. I will be using them for my future vehicle needs. More

I bought my two Chevy Bolt EVs from Koons. When they both needed recall service, I brought them to George Z in service. When one vehicle was returned, an emergency warning light came on within a few bl both needed recall service, I brought them to George Z in service. When one vehicle was returned, an emergency warning light came on within a few blocks of the dealership. I went back to George. He quickly arranged for a diagnosis, but the cost of the repair was several hundred dollars. I protested that the car was working fine when I brought it in. I believed something went wrong in the recall service, and in any case the repair should be covered by the waranty. It took some conversations with GM Customer Service and the warranty people, but George patiently worked through it all with me. Once the cost matter was resolved equitably, George took care of everything as efficiently as possible. His assistance was essential to an amicable solution to this frustrating problem. I always ask for George when I go to Koons for service. More

I purchased two vehicles from Mr. Robert Schenck and it was great car buying experience. He was very helpful and pleasant even after the purchase of the vehicles. was great car buying experience. He was very helpful and pleasant even after the purchase of the vehicles. More

14/10. I had a FANTASTIC experience with Buddy. He was very helpful (this was my first car purchase), honest, and kind. Very thankful that he was apart of my first car purchase experience. Thank you Buddy very helpful (this was my first car purchase), honest, and kind. Very thankful that he was apart of my first car purchase experience. Thank you Buddy, Stacey, and Jerry. More