Koons Woodbridge Hyundai

Daniel Whyte was great. He was patient and knowledgeable about the vehicle. Had a great experience He was patient and knowledgeable about the vehicle. Had a great experience More

Would give 0 if possible. Staff does not communicate and has no urgency to correspond. Staff does not communicate and has no urgency to correspond. More

Easy & fast drop off & pick up! Beyond & Above! Service center, since June 2025 till today the same service every time. Beyond & Above! Service center, since June 2025 till today the same service every time. More

Per usual, the service writer was very nice and knowledgeable. When we came to pick up the car, only the oil change/tire rotation were complete, but the inspection and mirror adjustment were n knowledgeable. When we came to pick up the car, only the oil change/tire rotation were complete, but the inspection and mirror adjustment were not. The inspector apparently never showed up, so that was no on the service advisor, who quickly got a mechanic to tighten the rear view mirror. Slightly annoying, but in the end most of the things we needed done were, and everyone was very nice. I got an inspection done elsewhere as I am going away for a bit but they offered to do it on Monday for free. More

Very rude person who answered the phone when I call to notify that I will be a little late because of my car condition. An oil change took about 3 hrs, which usually takes less than 20 mins at other plac notify that I will be a little late because of my car condition. An oil change took about 3 hrs, which usually takes less than 20 mins at other places. More

Great customer service! Very efficient, professional, and courteous. The work was completed promptly. Highly recommend! Very efficient, professional, and courteous. The work was completed promptly. Highly recommend! More

Had a very good service experience. They finished ahead of schedule and did not try to add things on. They finished ahead of schedule and did not try to add things on. More

Koons Woodbridge Hyundai has truly come a long way! When I first started bringing my Genesis G80 here several years ago, a simple oil change could turn into an all-day visit. Over the past two years, h When I first started bringing my Genesis G80 here several years ago, a simple oil change could turn into an all-day visit. Over the past two years, however, I’ve consistently been in and out within an hour and a half to two hours. That improvement has made a huge difference in my experience. The facilities are clean, comfortable, and welcoming, with space to work while you wait for your vehicle. The service advisors are pleasant, courteous, and patient, and I truly appreciate the staff and the care they provide. The service has been great, and all of my recall issues have been addressed. Purchasing my Hyundai Santa Fe Limited SUV here was also a very smooth experience. I’m grateful for the improvements and the consistently positive experiences I’ve had in recent years. I definitely recommend Koons Woodbridge Hyundai to anyone looking to purchase a vehicle or have theirs serviced! More

No ride home, some dealers wash your car after service, but you guys did not but you guys did not More

I had an appointment at 7:30 am but apparently the service department don’t open until 8:00 pm. My car was checked in and finish the time I told. service department don’t open until 8:00 pm. My car was checked in and finish the time I told. More