Koons Woodbridge Hyundai

From my first inquiry phone call the authenticity and reliability of this team was evident. Sales team and financing team were upfront and no nonsense. Very responsive. Recommended! reliability of this team was evident. Sales team and financing team were upfront and no nonsense. Very responsive. Recommended! More

Amazing ppl easy and understandable. Rob Cast is amazing to work with. Happy with the Service Rob Cast is amazing to work with. Happy with the Service More

Daniel was extremely helpful with the whole care buying process. The dealership was nice and neat and every one was very knowledgeable and helpful! process. The dealership was nice and neat and every one was very knowledgeable and helpful! More

Excellent service as always. Courteous staff and very prompt service which is what I have come to expect. Courteous staff and very prompt service which is what I have come to expect. More

Great dealership. The staff is always friendly and helpful. However, the first time I took my car in for a service appointment was because I had a nail in one tire. Ma The staff is always friendly and helpful. However, the first time I took my car in for a service appointment was because I had a nail in one tire. Maybe it's because I chose to drop it off and go elsewhere, but it took the whole day for them to realize they don't have my tire brand in stock, so they couldn't replace my tire yet. My appointment was 9:30am, but I wasn't given any updates via phone until about 2pm or 3pm. There were also some complications with retrieving my car after service closed because of some confusion with dealership phone numbers. I texted back the number that called me originally to give me the update, but they never received the text. When the service rep texted me that evening to explain he never received any message from me, it was from a totally different phone number, and then I received no reply from that number after I responded. I ended up retrieving my car for the night and coming back a few days later once they received their tire shipment. I don't blame the dealership for the phone number mishap, but I still don't know if my texts were ever received either time. Also, once I came back as a walk-in, I waited a few hours in the morning. Maybe I was in the bathroom when they called out my name, but I had to go up to the counter to check for my car and I'm not sure how long it was waiting ready for me. On the good side, originally the service rep quoted me a price for a different tire brand than what I had on my other tires. Once he realized his mistake, he still agreed to offer me the tire at that same price before telling me I had to wait a couple days for the tire shipment. More

Great experience very straightforward and notified every step of the way will definitely be back next service. step of the way will definitely be back next service. More

Most things were taken care of. One item regarding driver door seal was not addressed because it was not a windy day. I did not appreciate having to find my car at pickup. I was to One item regarding driver door seal was not addressed because it was not a windy day. I did not appreciate having to find my car at pickup. I was told it was in the first or second row, but I finally found it at the back of the building and double parked. More

So far so good as expected. Every thing went well and staying safe .what can I say that I have already said Every thing went well and staying safe .what can I say that I have already said More

Michael was extremely helpful from the moment we arrived until we left. He took the time to show us every vehicle we were interested in without hesitation and provided detailed information about each one. O until we left. He took the time to show us every vehicle we were interested in without hesitation and provided detailed information about each one. Overall, this was the most efficient and pleasant dealership experience we’ve had. I will definitely be recommending this dealership in the future! More

The team at Woodbridge Hyundai was amazing! Very professional, patient and pleasant to work with. Very professional, patient and pleasant to work with. More