Korum Ford-Lincoln

Comfortable, almost family like Very informative on vehicles. Seemed to work with us on our financial issues present and past. Mike Cook was awesome!! Felt a little pressured in gett Very informative on vehicles. Seemed to work with us on our financial issues present and past. Mike Cook was awesome!! Felt a little pressured in getting add on warranties, but glad now I got them. Piece of mind. More

Started out great but has turned out not so satisfying. Korum was really great to work with. It’s the couple of problems I’ve had after the purchase that has me wondering.... I purchased a very, very expens Korum was really great to work with. It’s the couple of problems I’ve had after the purchase that has me wondering.... I purchased a very, very expensive truck. I was looking for the “engine block heater plug” and couldn’t find it anywhere. I text my salesman and asked where it was and he told me it wasn’t an option on my truck. I knew it was so I sent him the dealer tag showing him it was an option I purchased. My truck also didn’t come with a door code that a brand new truck comes with. They said I would have to drive another 2 hours to go back to the store to get both items. Very dissapointing. Other than those things, they were great to work with! We’ll see how the rest turns out. More

A pleasant car buying experience. I have been bringing our Ford trucks and cars to Korum Ford for service for a number of years. This is the first time I've bought a car from Korum I have been bringing our Ford trucks and cars to Korum Ford for service for a number of years. This is the first time I've bought a car from Korum as I have only lived in Puyallup for about a dozen years. As I have found with the service department the sales and finance department are also friendly and professional. Our sales representative, Robert Eagleson provided a very relaxed environment and was helpful to us in selecting a model that would best serve our needs. While the color we chose was not in their inventory one was quickly found in another location and made available to us in less than 24 hours. We were very pleased with the entire process. It was a very pleasant and relaxed experience Dave and Toni Smith More

F-150 Sale Prior to finally driving away with my newly purchased F-150, the navigation did not work properly and caused us to have to leave it with the dealershi Prior to finally driving away with my newly purchased F-150, the navigation did not work properly and caused us to have to leave it with the dealership. This was disheartening, but the dealer we were working with was very accommodating and assured me that he would take care of it, and provided me with a brand new vehicle to use until mine was ready to be taken. This action showed me that he respected my time and business. While the vehicle was in his charge, he ensured that everything that could be worked on, would be completed upon pick-up (ie. added items included in the purchase). He kept in constant contact with me (everyday). He expressed his commitment and showed his dedication to ensuring I was happy with what he could control. I understood and therefore I ended up having a good purchase experience overall. More

A Great Buying Experience I have yet to have customer service or car repair experiences with Korum so this review applies only to the buying process and the facilities I saw wh I have yet to have customer service or car repair experiences with Korum so this review applies only to the buying process and the facilities I saw while shopping. Michael Sheffield was my Sales Associate. His eagerness to be of service without being pushy and his forthright way of providing answers to my questions played a major role in our decision to buy from Korum. I was very impressed with all the incentives Korum offers their customers. Korum comes across as a company interested in creating a long-term positive customer experience, not just making a quick sale. More

The Ultimate Assistant Just coming back I needed at least a used car and I chose a Ford Mustang for my first purchase. When I arrive I met Ryan who, by my surprise, was rea Just coming back I needed at least a used car and I chose a Ford Mustang for my first purchase. When I arrive I met Ryan who, by my surprise, was really helpful and nice! After reading about dealerships in google, it took me by surprise how informed he was about vehicles. I left the dealer with a new 17 mustang that day. Everyday I walk to the Ford A BIG smile comes on my face all the time! I’m a quite person and look mean but that didn’t faze him not one bit, he fought to get me $3k in discounts. I would definitely go back to Ryan for buy a truck or other vehicle brand in the future. More

Extremely hepful and fair We were treated with great courtesy and never felt rushed to make a decision. All of our questions were answereed about the vehicles that we were in We were treated with great courtesy and never felt rushed to make a decision. All of our questions were answereed about the vehicles that we were interested in and we were given time to make our decision. Tom Horn was extremely helpful in the whole proces. We appreciated doing business with him. More