Just purchased a 2020 Lincoln Nautilus, an unexpected vehicle purchase as I went into the dealership to look at (and perhaps seriously purchase) a different Lincoln model. But, a sensitive, knowledgeable and easy-going personality sales advisor, Trisha Rice, observed and listened to our needs which resulted in the purchase of a different Lincoln car model that met our needs completely. This dealership was conscience to Covid protocols. Best of all was that pressure to purchase was never evident and providing a professional, respectful customer experience showed during the entire car purchase process. The Korum Automotive Group certainly lives their vision and mission. For me, the dealership relationship couldn't be better. Staff who were wonderful to engage with were: Trisha Rice, Dave Rehwaldt and Ron George, Mark Archer, Jeff Beaty, Mike Guetle and Freddie Trotter. My interaction with each of these individuals was more than others, but each interaction was always a pleasant one.