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Korum Ford-Lincoln

Puyallup, WA

4.5
570 Reviews

100 River Rd

Puyallup, WA

98371

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570 Reviews of Korum Ford-Lincoln

January 25, 2021

Everyone at the Korum Team were great! Car shopping during COVID can be confusing and daunting. But Korum Ford made the process sraightforward and simple. More

by Cheryl
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Archer, Tim Zetterwall, Elwood Johnson
Jan 25, 2021 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience, and we hope that we have the chance to work with you again in the future. Thank you, and have a nice day.

January 23, 2021

Woody was great and I had a good experience in purchasing my 2021 Lincoln Aviator. He was real easy to work with and was very knowledgeable about the vehicle. More

by Karin
Recommend Dealer
Yes
Employees Worked With
Woody, Ron George
Jan 26, 2021 -

Korum Ford-Lincoln responded

Karin, we are sorry to hear that you did not have a five-star experience during your visit to Korum. We would appreciate it if you would contact us at customercare@korum.com so we can further look into what went wrong during your visit. Thank you, and we hope to hear from you soon.

January 23, 2021

I bought a used Hyundai. I paid a lot for it and I wanted to be taken seriously. They finally admitted that the GPS was not working right. They said that they would order an update. So far I haven't heard fr More

by shortsweet63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dale
Jan 26, 2021 -

Korum Ford-Lincoln responded

Hello, we appreciate your feedback and understand your frustration with your navigation not working. It is my understanding that one of our Service Advisors called and set up an appointment to update your navigation. We apologize for the time that it took to get this schedules, but as discussed earlier, the part had a long shipping time. We can assure you that we are working to get your navigation updated as soon as possible.

January 21, 2021

It was a straight forward transaction in which we were treated fairly and with respect. Trish was very helpful and all the employees at Korum Ford were great to work with. More

by NewFord
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Archer, Trisha Rice, Dave Rehwaldt
Jan 21, 2021 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience, and we hope to work with you again in the future! Thank you, and have a nice day.

January 19, 2021

Thank you to all the Korum employees on River Road on Puyallup. Buying a new vehicle is usually a long, drawn out experience with back and forth games being played. We were pleasantly surprised when ou More

by TONEYVIEWWATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hall, Jeff Beaty, Ron George, Elwood Johnson
Jan 19, 2021 -

Korum Ford-Lincoln responded

Toney, thank you for taking the time to leave us a review! We are glad to hear that you had a positive experience, and that Woody, Ron, John and Jeff were all able to make your time at Korum a good one! We look forward to working with you again, and we hope that you enjoy your new Explorer! Thank you, and have a nice day.

January 18, 2021

Exellent service purchasing a 2021 Lincoln Aviator. Our salesman Woody was a pleasure to work with. He was very helpful and patient with our many questions. Woody and Mike the manager made sure it was a p More

by ahare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Guetle, Elwood Johnson
Jan 18, 2021 -

Korum Ford-Lincoln responded

We appreciate your feedback on your recent visit to Korum. We are glad to hear that you had a positive experience, and that Woody was able to get you taken care of. We hope that you enjoy your new Aviator, and we hope to see you soon!

January 16, 2021

Great service in my 2019 Nautilus when the doors wouldn't unlock! Will come back for my service needs. Nice delivery/drop-off service also More

by Peggy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Knight, Sean
Jan 18, 2021 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience, and we hope that we have the chance to work with you again in the future! Thank you, and have a nice day.

January 05, 2021

My salesman Woody and the whole team were awesome to deal with. I was in and out in under two hours!! Woody specifically was easy to work with and made the whole car buying process a breeze. More

by EricL05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elwood Johnson
Jan 05, 2021 -

Korum Ford-Lincoln responded

Thank you for leaving us feedback on your recent visit. We are happy to hear that you had a five-star experience with Woody, and we hope that you enjoy your new car! Have a great day.

December 30, 2020

The Lincoln Concierge Service was excellent. They are always courteous and patient. They take the time to help me learn about my vehicle! They showed up on time at my house, and left me with the loaner More

by Dixie Good
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lincoln Concierge Service
Dec 30, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to leave us a five-star review! We are glad to hear that you had a positive experience during your visit! We hope that we have the chance to work with you again in the future.

December 21, 2020

Found a 7 year old suburban we liked. Both salesman we worked with were great. They found answers to all questions and were honest. Excellent! More

by Luke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc & Mike Z
Dec 21, 2020 -

Korum Ford-Lincoln responded

Thank you for taking the time to review us on your recent visit!

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