Korum Ford-Lincoln

I had a terrific experience with Korum Ford. My son and I came in to buy a new car with two specific things in mind: Great gas mileage and leather seats. I had looked online for a specific car, we drove t I came in to buy a new car with two specific things in mind: Great gas mileage and leather seats. I had looked online for a specific car, we drove that car and liked it, but my son saw one that he liked of the same kind, that turned out to have heated leather seats. It was a better color and kind of sporty looking. We love it!!!! Mike told us all about it and then Frank worked on the financing. We were there until 10pm because we didn't come in until 6:30pm, but they did not even rush us. I was sort of rushing them because I was worried about keeping them late. Frank was able to get terrific financing for us through ACU and was so very helpful and kind. Everyone at For that we met was so very kind and welcoming. We had a terrific experience and I feel I bought a terrific car! Thank you, Thank you, Thank you!!!! More

I was sincerely impressed with my experience at Korum Ford. I had a specifically optioned 2012 F150 FX4 in mind and they helped me get the exact vehicle I wanted for a very good price. Also they gave m Ford. I had a specifically optioned 2012 F150 FX4 in mind and they helped me get the exact vehicle I wanted for a very good price. Also they gave me a significantly better number for my trade-in and a far better finance rate as compared to 3 other Ford dealers I'd been to. I'm usually a difficult person to deal with when it comes to buying cars to be honest but I had no real issues with my experience at Korum. The only thing I think that could be improved is the overall length of time it took to finish the deal from A-Z (total of about 6 hours). I have already given recommendations for people I know to go to Korum for their new Ford. Thanks again. -Gene More

TOm Dyer was super he was tireless in getting us into the perfect auto. Then had all the paperwork completed in record time. The car is wonderful. perfect auto. Then had all the paperwork completed in record time. The car is wonderful. More

I am a 66 yr old female who has purchased 7 cars in my life. TR and the entire group @ Korum Lincoln were outstanding! TR did a superb job in showing me the specifics of the car I purchased and Aaron fi life. TR and the entire group @ Korum Lincoln were outstanding! TR did a superb job in showing me the specifics of the car I purchased and Aaron finalized the transactions in the most speedy and professional manner of any dealership I have worked with. The sincere friendliness, the professional yet personal manner in which they handled the whole transaction would cause me to refer any friend or family member to Korum Lincoln. More

We appreciated Michael's Professionalism and his low pressure approach made our expierence enjoyable. The whole Korum group were fantastic! I actually bought my truck via long distance. I'm working in C pressure approach made our expierence enjoyable. The whole Korum group were fantastic! I actually bought my truck via long distance. I'm working in California, but they made sure our buying expierence was conducted as if I was in their showroom. Thanks Michael! More

TR Coffee was a real pleasure to deal with; not high pressure in the slightest, he's a very personable guy. Extremely knowledgeable about the 2013 Escape which we ended up purchasing after that exciting pressure in the slightest, he's a very personable guy. Extremely knowledgeable about the 2013 Escape which we ended up purchasing after that exciting test drive he took us on! The test drive couldn't have happened on a more perfect, typical Western Washington down pour type of day complete with standing water on HWY 167 which we didn't even have to back down off the gas to avoid hyrdoplaning. That car HOLDS THE ROAD, no slipping, slidding, hyroplaning or skidding. TR was excited to show us the truly astounding handling capabilites of that vehicle and encouraged us to drive it hard too, just so we could experience and understand the vehicles true potential. We probably wouldn't have purchased the vehicle if he hadn't taken the time to show us that. L & J Verdi More

I thought that the service was very accommodating and did everything i wanted quickly and easily i am very pleased, not only did i get what i wanted but they updated me all along the way! everything i wanted quickly and easily i am very pleased, not only did i get what i wanted but they updated me all along the way! More

Heidi provided excellent service and I would recommend her over any other sales associate there! bar none the best around! The other sales associates were helpful but no way shape or form compares to Hei her over any other sales associate there! bar none the best around! The other sales associates were helpful but no way shape or form compares to Heidi and her professionalism! More

The salesman who assisted me was friendly enough although not the usual over the top kind of friendly that I think most people expect from a car dealership. The vehicle was what I wanted and the price was re not the usual over the top kind of friendly that I think most people expect from a car dealership. The vehicle was what I wanted and the price was reasonable and negotiated fairly. No issues at all with the vehicle or price. The biggest problem, and what will keep me from ever returning or recommending Korum to a friend or family member, was the finance guy. I wish I could remember his name. I'm pretty sure he wanted to punch me in the face for refusing GAP coverage along with my refusal to purchase a limited warranty. He was the most rude condescending employee that I have ever come into contact with in a customer service oriented business such as a car dealership. I nearly got up and walked out even though I had already started signing papers for the vehicle. I held my ground and turned him down - repeatedly - and in the end, Korum lost the chance to gain a repeat customer. More

I went into Korum yesterday to look at a chevy suv and didnt end up liking it so the salesman took me around looking at some other vehicles. He asked his manager which other cars he should show us with ou didnt end up liking it so the salesman took me around looking at some other vehicles. He asked his manager which other cars he should show us with our price range in mind. his manager then told him for us to look at a ford escape. This vehicle was 2 thousand dollars over our budget, but they assured us that they could get it down to our max price. I was apprehensive about taking the vehicle for a test drive so I made sure and asked again confirming that they would be able to take the price down and the salesman assured me that they would be able to. So I took the vehicle out for a test drive and then came back to try to work out a deal cause I liked the vehicle. I was also considering trading in a vehicle also. My vehicle is not in the greatest condition with the paint, because of a defect in manufacturing that made the clear coat peal. The 3 things that made my visit very bad were 1. they insulted me by telling me that they would only give me $500 for my car on trade in and that they would have a hassle trying to get rid of it so is would make more sense to take it out and shoot it. That right there killed the sale for me, because he could have just told me that they did not want the car, but he did not have to insult me by talking bad about my property. It was completely unprofessional and I did not expect that kind of attitude from the Korum family. 2. They ran mine and my wifes credit which is part of the process, but some how for my wife they came up with a credit score that was 108 points below what it is actually at. As soon as we got home we ran her credit to see if maybe some fraud happened or something to lower it that much, but it was not that low. The salesman treated us like we didnt know what we were talking about most likely because we are a young couple, but we keep on top of our scores and finances. 3. The offer that they brought to us on the Escape was still $1500 over what they said they could get the price down to and they would not budge off that price. I have loved the customer service I have gotten from service department, but the sales team needs some adjusting. The salesman was even complaining that the owner was still working and saying he needed to retire already. That shows you the care these employees have for the workplace. I do not think after this experience that I will ever go back to korum for anything. More