Krause Family Hyundai

I love the dependability the dealership offer. The location is a quick drive for me. I am confident my car is in knowledgeable skilled hands. The service personnel Mr. Fisher is an asset to the d The location is a quick drive for me. I am confident my car is in knowledgeable skilled hands. The service personnel Mr. Fisher is an asset to the dealership. I am a woman who is careful dealing with businesses. I can say with confidence I have found an honest and knowledgeable service department for my vehicle. Mr. Fisher has treated me well and I am happy to proclaim Krause Hyundai of Gainesville Ga. my go-to service department for my Genesis. Mr. D. Fisher explains everything all charges and issues with my repairs and then answers my questions. I am certain all of my repairs are taken cate of when I see Mr. Fisher in the service department office. It feels great knowing your repairs are completed with care. More

Everyone had everything set up for me to go in and get the car and the deal I wanted. the car and the deal I wanted. More

Couldn't get the work done that as an additional part was needed. Total waste of my morning, due to a 45 minute drive each way. I paid for the additional part, but will not be using the dealership for instal needed. Total waste of my morning, due to a 45 minute drive each way. I paid for the additional part, but will not be using the dealership for installation. Too expensive fir starters and that doesn't include my valuable time More

Amazing! !! After dealing with the Athens location back and forth for over a week to get an oil change and recall fixed I’m so glad I called Gainesville!!!! Th !! After dealing with the Athens location back and forth for over a week to get an oil change and recall fixed I’m so glad I called Gainesville!!!! They were able to schedule and confirm my appointment and I showed up and the gentleman was very thorough on explaining everything! My recall and oil change was done in a timely manner! I will be making an hour drive from now on! Highly recommend this specific location! More

Excellent communication and service Everyone was professional and took care of my problem in a prompt timeframe professional and took care of my problem in a prompt timeframe More

Our first visit for service was the best service experience we've ever had. PJ was awesome to deal with, and the communication was excellent. experience we've ever had. PJ was awesome to deal with, and the communication was excellent. More

Great service Great service and the waiting room was very comfortable. Personal experience was very nice and dealership was very friendly. comfortable. Personal experience was very nice and dealership was very friendly. More

Friendly and knowledgeable service by all employees. I was able to quickly make an appointment online, come in, and leave within a few hours. I was able to quickly make an appointment online, come in, and leave within a few hours. More

This dealership is professional they gave me an estimate of the time and money you will spend everybody is friendly and helpful of the time and money you will spend everybody is friendly and helpful More

Maris was not a professional. Parts order was wrong. Returned car dirty, hood finger prints Parts order was wrong. Returned car dirty, hood finger prints More