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Krenzen Auto Mall

Duluth, MN

4.9
227 Reviews
Call Dealership (218) 727-2905
View Awards

2500 Mall Drive

Duluth, MN

55811

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227 Reviews of Krenzen Auto Mall

February 27, 2024

Prompt, does exactly what I want and comes to me to discuss anything about my vehicle that may need to be done in the future More

by nfortyterry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Feb 27, 2024 -

Krenzen Auto Mall responded

Thank you for your feedback! We strive to provide prompt and comprehensive service to our customers, and we're glad to hear that we are meeting your needs. Our team is always here to discuss any concerns or potential maintenance needs for your vehicle in the future. Please don't hesitate to reach out if you have any questions or if there is anything else we can assist you with. We appreciate your business!

Helpful
February 26, 2024

Got some new keys, but while there they advised of a safety recall. They checked out the vehicle and all was OK. Fast and efficient service. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot employee’s name
Report | Print
Feb 27, 2024 -

Krenzen Auto Mall responded

Thank you for the 5 stars! We are happy to hear that you were pleased with your time here.

Helpful
February 13, 2024

Appointment was easy to schedule, facilities are clean and inviting, and service was as expected. More

by smit4024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Report | Print
Feb 15, 2024 -

Krenzen Auto Mall responded

Thank you for taking the time to share your experience with us! We are glad to hear that you found our scheduling process easy, our facilities clean and inviting, and that our service met your expectations. We strive to provide a positive experience for all of our customers, and we appreciate your feedback. If there is anything else we can do to improve your experience with us, please let us know. We look forward to serving you again in the future.

Helpful
February 09, 2024

Everything was good, very professional, done in about an hour and the cashier was very pleasant. More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Feb 12, 2024 -

Krenzen Auto Mall responded

Thank you for great review!

Helpful
February 08, 2024

Great Service. Very thorough and friendly. Found problem quickly and fix it Would recommend this dealer. More

by lateoctober1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Rengo
Report | Print
Feb 09, 2024 -

Krenzen Auto Mall responded

Thank you for your positive feedback! We are committed to providing excellent service to all of our customers and we are glad to hear that you had a great experience with us. We appreciate your recommendation and look forward to serving you again in the future.

Helpful
February 02, 2024

Erick and Tony were extremely helpful and knowledgeable! It was impressive when Eric showed a lady by my table a large suspension part and why it needed to b replaced. Your service department is excellent a More

by Jgalstad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Éric and Tony
Report | Print
Feb 06, 2024 -

Krenzen Auto Mall responded

Jim, thank you for great review! We appreciate your business and look forward to seeing you again!

Helpful
January 30, 2024

They are clean, prompt, professional as well as very accommodating to changes in the plan. More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jan 31, 2024 -

Krenzen Auto Mall responded

Thank you for the 5 star review!

Helpful
January 24, 2024

Local family owned dealer with great service over the last 20 years. Friendly knowledgeable staff!!! More

by garykestner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Biskey
Report | Print
Jan 24, 2024 -

Krenzen Auto Mall responded

Gary thank you for the continued support!

Helpful
January 20, 2024

Everyone is always so friendly. They always offer a loner, but they never have the paperwork ready when I get there. That seems like some something they could do ahead of time. More

by Jenevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for your honesty! That is something we can look into changing!

Helpful
January 20, 2024

This dealership provides exceptional service. They were able to service my car on short notice. The wait was reasonably short. More

by Supersciencefriday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Report | Print
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for your honest feedback! We look forward to seeing you again!

Helpful
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