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Krenzen Auto Mall

Duluth, MN

4.9
229 Reviews

2500 Mall Drive

Duluth, MN

55811

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229 Reviews of Krenzen Auto Mall

January 24, 2024

Local family owned dealer with great service over the last 20 years. Friendly knowledgeable staff!!! More

by garykestner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Biskey
Jan 24, 2024 -

Krenzen Auto Mall responded

Gary thank you for the continued support!

January 20, 2024

Everyone is always so friendly. They always offer a loner, but they never have the paperwork ready when I get there. That seems like some something they could do ahead of time. More

by Jenevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for your honesty! That is something we can look into changing!

January 20, 2024

This dealership provides exceptional service. They were able to service my car on short notice. The wait was reasonably short. More

by Supersciencefriday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for your honest feedback! We look forward to seeing you again!

January 19, 2024

First time in with my new car service was excellent only for my first oil change fast and friendly More

by packing’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for the great review!

January 18, 2024

100% very good They very professional services They making all the customers happy Thank you very much! More

by andy1970nguyen@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TONY
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for the positive feedback!

January 18, 2024

The place is spotless, staff is friendly and service is reliable. Love Krenzen for vehicle purchases and service. More

by Colleen M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service guy
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for the great review!

January 17, 2024

Thanks for getting my granddaughters CRV in and repaired quickly. The customer service is very good. More

by kkbachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 22, 2024 -

Krenzen Auto Mall responded

Thank you for the 5 stars!

January 11, 2024

This dealership has a such positive atmosphere! Even though I am from out of town, and likely a one-time only customer, I felt valued and very welcomed. I especially appreciated how helpful Tony wa More

by dorothy_valiunas
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Biskey
Jan 15, 2024 -

Krenzen Auto Mall responded

Dorothy, thank you for the feedback on your recent experience at our Dealership! We are happy to hear that Tony was able to help you!

January 09, 2024

Excellent customer service. Tom Spehar was awesome to work with on the purchase of our 2024 Honda Pilot Elite. Will definitely do business again with Krenzen’s on future vehicle More

by lamm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Spehar
Jan 15, 2024 -

Krenzen Auto Mall responded

Tim & Pam, thank you for the great review! We appreciate your business and recommendation! We look forward to assisting you in the future :)

January 04, 2024

Always punctual, always informative, and top notch service! As a woman, I appreciate that I am treated respectfully and all is explained to me. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name but he was efficient and gave me the information I needed.
Jan 08, 2024 -

Krenzen Auto Mall responded

Karen, thank you for the great review of our Service Department & staff! We look forward to assisting you in the future!