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Krystal Chrysler Jeep Dodge Ram Fiat, Inc.

WARRENSBURG, NY

4.8
1,921 Reviews
Krystal Chrysler Jeep Dodge provides the residents of Warrensburg, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 4488 State Route 9 or call us at (877) 851 - 6407 OR 518-623-3405.
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3940 Main st

WARRENSBURG, NY

12885

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Showing 1,921 reviews

October 30, 2023

This was the best experience ever at a dealership. Our salesman Chris was the best. We stopped in briefly during the Warrensburg big town yard sale. Our encounter with Chris was so inviting we went ba More

by l9961
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Connolly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're so glad to know that you had a great experience with Chris and Jared at Krystal Chrysler Jeep Dodge Ram Fiat. It's wonderful to see that their professionalism and friendliness made your visit worth the travel! Thanks for choosing us, we appreciate the 5-star review!

October 30, 2023

Brandon was amazing! He made this experience smooth and easy for us - all done within two business days! His communication was very efficient, clear and timely. We had b More

by melico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Polcare (Egan)
Nov 01, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Hi Melico! We're delighted to know that Brandon and Jared made your experience at Krystal Chrysler Jeep Dodge Ram Fiat a smooth one! It's great to see how they took care of you, ensuring everything was clear and efficient. We appreciate the recommendation - enjoy your ride!

October 28, 2023

N/A no contact with the service department. My only contact was with the sales department. More

by jcampinell
Recommend Dealer
No
Employees Worked With
Tina North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We want to understand what caused this poor rating and address these concerns with you. Please reach out when you have the chance. Thank you. Steven Lofgren - Dealer Principal - 518-623-3405

October 27, 2023

CLEAN, SPACIOUS, INVITING, BUSY. Nicole was sweet, engaging, receptive, contentious. She is also driven having back to back appts. I even met the owner who shook my hand welcome us a More

by Cindilio121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Studler, Nicole Pafundi
Oct 30, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for the kind review! We appreciate you trusting Krystal Chrysler Jeep Dodge Ram Fiat with your first vehicle purchase and are thrilled to hear that Nicole & the team made the experience a memorable one for you. Enjoy your new ride and please don't hesitate to reach out if we can be of service again in the future!

October 27, 2023

Best dealer l see know good place for mi car try to send people here kristal More

by julioruiz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 30, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We're truly grateful for your support! Take care and we'll see you next time here at Krystal Chrysler Jeep Dodge Ram Fiat!

October 26, 2023

Very pleased with the process and friendliness of everyone involved. A fair price and presentation. More

by wilsong@hlcs.org
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicole Pafundi
Oct 26, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

This makes our day! Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your vehicle's care! We'll see you next time!

October 20, 2023

Everyone is friendly- dealership is clean - Jared Goodemote went out of his way to help me. Have been doing business with this dealership for over 15 years . More

by hstarlight4561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodemote , Andy Studler
Oct 20, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting Krystal Chrysler Jeep Dodge Ram Fiat with your loyal business for the past 15 years! Jared & the team appreciate your kind feedback and look forward to seeing you at your next visit!

October 20, 2023

I just don’t think they put enough effort into the project. I am going to take my service for my vehicles somewhere else because of it. More

by jarzoumanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared in service
Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for reaching out. I'm sorry to hear you've been left feeling this way and would like the opportunity to get a better understanding of the situation & hopefully make things right. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Andy Studler - Service Manager - 518-623-3405

October 20, 2023

Good service department. Very high prices for an oil change. $110 Will do on my own now. More

by gpk43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Studler
Oct 23, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

We take customer feedback seriously and are disappointed to read this review. We appreciate you giving us a try and regret that the pricing was not as expected. We wish you the best in your automotive journey and encourage you to check our website for service deals in the future if you're interested. Don't hesitate to contact us if you have additional information to share or wish to discuss anything with us. Thank you, Andy Studler - Service Manager - 518-623-3405

October 19, 2023

We've been doing business with them for years. We live almost 2hrs away. It is well worth the trip. Such great customer service. Every one always takes care of what we need or want. More

by belindaandpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Porcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Nitsche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Krystal Chrysler Jeep Dodge Ram Fiat, Inc. responded

Thank you for trusting the Krystal Chrysler Jeep Dodge Ram Fiat team with your business! We appreciate you making the two-hour trip to come work with us and look forward to seeing you at your next visit. Take care!

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