Kundert Volvo of Hasbrouck Heights

Flat tire on a new XC70 with only 3,000 miles on the car. Charged 50% over the MSRP and tire not covered under warranty which it should have been. Complete rip off. Got a voucher for a car wash add if I have Charged 50% over the MSRP and tire not covered under warranty which it should have been. Complete rip off. Got a voucher for a car wash add if I have time. Never had deal with that with BMW or Mercedes. Very unsatisfied. More

The service at Kundert volvo is superior every time I visit...the service people are very Professional and accommodating. It is a pleasure. Thank you. visit...the service people are very Professional and accommodating. It is a pleasure. Thank you. More

Shannon did a great job with explaining the work to be done and setting expecations of when my car would be available. She didn't try to "sell" me on anything, which i appreciate. done and setting expecations of when my car would be available. She didn't try to "sell" me on anything, which i appreciate. More

Great service as usual. Never have any issues and had wonderful service provided by Chip. I always see him there but this was the first time he's ever helped me. I will be asking for him in the future. wonderful service provided by Chip. I always see him there but this was the first time he's ever helped me. I will be asking for him in the future. More

Overall my first experience with Kundert was outstanding. I was in a bind with a car problem 300 miles from home and you were fantastic helping to address the issues very quickly. There was a slight mix up I was in a bind with a car problem 300 miles from home and you were fantastic helping to address the issues very quickly. There was a slight mix up when tow truck driver gave info and it was not connected to my prior phone call. I am so appreciative of the great customer and repair services. More

I brought the vehicle in for a routine maintenance, and to have some insurance covered body work done. They dealt with the insurance claim with no further effort on my part, and kept me up to date with th to have some insurance covered body work done. They dealt with the insurance claim with no further effort on my part, and kept me up to date with the progress. the car looks as good as new, and all issues in the routine maintenance were dealt with. They offered me a loaner, even thought it was not covered by insurance, and it was there over the weekend. I did not need it, but I didi appreciate the offer. Very easy to deal with, and quality work. No problems. More

I initiated the purchase process via email and was contacted by Billy Kundert, Jr. The entire process was cordial, no pressure and informative. Billy communicated with me via my preferred method (em contacted by Billy Kundert, Jr. The entire process was cordial, no pressure and informative. Billy communicated with me via my preferred method (email, followed by phone and then face to face meeting). Billy was quite reasonable when discussing options, pricing, etc. I was quite pleased with the entire purchase process More

I went to install the rear seat dvd entertainment system. I brought the car in at 7:30am on Friday the 27th. As of 4pm I have not heard back on the status of the car. I called several times and left a mes I brought the car in at 7:30am on Friday the 27th. As of 4pm I have not heard back on the status of the car. I called several times and left a message to the service rep I dealt with. Finally I decided to go there, but I had to pick up my son first from his daycare. If I went without my son, I might miss the closing time in his daycare. So when I got there, the work was done (which makes me wonder how long it has been done and why nobody called me). But I couldnt ask any questions because my 2.5 yr old son wanted to get going. Over the weekend we tried to use it, and couldnt figure out how to have the sounds come out of the speaker system. I will have to go back there and figure it out. Very inconvenient since now I dont live close to this dealer (we moved last yr) This is all becuase I did not get a call when my car was done. I was planning to get it at lunch time... Very annoyed and disappointed More

I went to dealership with used Volvo S40 in mind, posted on the website. Although I like S80 available at dealership and friendlyness of Billy encouraged me to go with the car. Although there is something I on the website. Although I like S80 available at dealership and friendlyness of Billy encouraged me to go with the car. Although there is something I want to point out about inspection of the car. It was suppose to be factory certified, but while taking delivery we found that driver side rear door wasn't locking/unlocking with remote or button. Later they fixed it and it could have been better if through inspection was performed. Overall experience was great from begining to closing the deal. More

I bought two vehicles. One new and one used. Each aspect of the sale of both vehicles was satisfactory. Billy Kundert is professional and approachable. His thoroughness and patience allowed us the opportuni of the sale of both vehicles was satisfactory. Billy Kundert is professional and approachable. His thoroughness and patience allowed us the opportunity to weigh all options and make the best decision for our car preference. Erin is extremely efficient and was very considerate of our time. Very good experience. Thank you. More