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Kundert Volvo of Hasbrouck Heights

Hasbrouck Heights, NJ

4.7
1,193 Reviews
Now, in its fourth generation, Kundert Volvo has been family owned and operated for over 65 years! As one of Volvo's oldest and largest retailers in Bergen County, Kundert Volvo can offer a large selection of new and used automobiles with aggressive prices available. With our exceptional customer service and convenient location in North Jersey, we are here to serve your automotive needs!
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140 Route 17 North

Hasbrouck Heights, NJ

07604

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Showing 1,193 reviews

November 08, 2019

GO TO ANY OTHER VOLVO SERVICE! This service dpt is disgusting. The location itself is dirty but they are gross inside and out. Lied about multiple parts of my car being broken. T More

by seshapiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Pesce
Nov 09, 2019 -

Kundert Volvo of Hasbrouck Heights responded

Hello Stephanie, In looking at your repair order I see the work that we told you was not covered by warranty was caused by an accident you had in the vehicle. Any repairs needed that are caused from an accident would not be covered under the new vehicle warranty. This can be confirmed for you by calling Volvo Customer Service if you so please. If another dealer incorrectly covered the repairs under warranty, that was their mistake and they will be responsible for the repercussions from Volvo. If you would like to discuss further please feel free to call 201-288-8984 and ask for either Mike Mazzaro, the Service Manager, or Billy Kundert Jr., the Service Director. Drive Safe!

Nov 10, 2019 -

seshapiro responded

Hi Billy, I appreciate your reply. I am extremely disappointed in your service department. The claim of how my keyless entry is now void to the warranty is a scam. My keyless entry was not part of an accident in 2013 (the carfax did not mention damage to the door- again- because it wasn’t!) Even funnier, your service department is claiming that it was broken when the front of the car was repaired, that it has been working perfectly for the last 4 years, and now is not covered by warranty. I could NEVER show up to a dealership and claim that they fixed my car 4 years ago, that it has been working perfectly ever since, and now that it doesn’t, they are responsible. That is a pretty far-fetched notion. You should know that I did go to another Volvo dealership who told me the part you are referring to is, in fact, NOT BROKEN AT ALL and they were able to repair it under the warrantee. My gut told me from the moment your dpt called that your story doesn’t make sense. Had I stayed with you, I would have spent $300 on labor alone-for no reason! I should also mention that you tried to sell me on rotors and brakes. Guess what— the other dealer said the rotors were fine. That they are not damaged at all. That means, that your service dpt tried to take advantage again. If I had stayed there, I would be out another $400 for rotors that did not need repair. How could it be they were so wrong??? And before you say they are wrong, I already sent it for another opinion to double check. Turns out, everyone agrees your shop was lying. Shame on you.

November 05, 2019

Bernie was excellent from day one and is always available to answer my questions. He took the time to show us all the great features of our new XC60. I highly recommend Bernie and Kundert Volvo. More

by Vkat
Recommend Dealer
Yes
Employees Worked With
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2019

Bernie got me a great deal This is my first purchase of a Volvo car. Such a different experience than GM dealerships. Bernie was honest and got me a great deal. He was extremely More

by Jonathan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Butofsky
October 26, 2019

Best service One of the best seller person In volovo delarship Very kind and humble Very good response Best of luck Will suggest to our friends his name More

by Pallavi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2019

Great. Bernie was professional, polite and knowledgeable. He was not pushy, any questions asked he answered fully. I have recommended Volvo at this location More

by Brooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Butofsky
October 24, 2019

Amazing !! Amazing service and staff and went the extra mile to ensure all was taken care of(and continue to do so) I highly recommend to anyone looking to Le More

by Anthony N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Miranda
October 18, 2019

Bernie Made All the Difference! Buying a car isn’t fun whatsoever. I dread the process ever my single time. It’s even worse when you’re forced to get a car because your current one b More

by JVRGotacar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2019

Great dealership great people I've done business as a customer and vendor with Kundert for almost 23 years. It's a true family friendly atmosphere and everyone is a pleasure to dea More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guadalupe Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Butofsky
October 11, 2019

Professional, expert and kind We leased a Volvo from Kundert, bought it out of the lease, and keep coming back for service, even though we live in Manhattan. The service team here More

by Elizabeth W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mazzaro Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2019

First time Volvo buyer, great experience! So first time Volvo buyer and experience in the Volvo dealership. What a difference over a lot of other top brands. Bernie made the experience and int More

by Justina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Valentinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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