Kundert Volvo of Hasbrouck Heights

The service we received at the dealership was excellent. From the time of our call to the changing of the the tire the people and service were great. From the time of our call to the changing of the the tire the people and service were great. More

This team does excepciopnal work!!!! Kindness, This team does excepciopnal work!!!! Kindness, friendship and good treatment are hallmarks characteristic. Every time I find it easier to trust thei This team does excepciopnal work!!!! Kindness, friendship and good treatment are hallmarks characteristic. Every time I find it easier to trust their staff. I feel that with them I am in good hands. kEEP THE GOOD WORK... lISBETY F More

As always I was pleased with my visit. I dropped my car off and got my loaner car and was to work in plenty of time. I got a call from Pete very quickly saying that the car was done and what the charge wa off and got my loaner car and was to work in plenty of time. I got a call from Pete very quickly saying that the car was done and what the charge was. The pick up was just a quick as the drop off. Pete explained everything. Another great visit. More

It is a pleasure to visit kundert when you have such outstanding employees as Mr. Chip Griffin. He makes sure you leave the premises as a happy customer. Kundert Volvo should be proud to have him as a c outstanding employees as Mr. Chip Griffin. He makes sure you leave the premises as a happy customer. Kundert Volvo should be proud to have him as a co-worker. Jan C Hakansson Rutherford, NJ More

This is my second Volvo car purchased from Kundert Volvo and as always, service is excellent. Tony Calderon assisted me and my wife in the whole process of purchasing the second car with the trade in and ev and as always, service is excellent. Tony Calderon assisted me and my wife in the whole process of purchasing the second car with the trade in and everything, treating us like an old family friend. Tony is nice and a very friendly person to deal with. Above all, Tony is a very effective sales person that you would feel comfort and trust dealing with him. As a proof of this, we agreed on all terms and conditions and closed the deal on the very same day. My wife and I are happy and now enjoying our second Volvo car. Thanks to Tony. More

Staff very friendly. They were able to explain the car problems in detail and used easy term for me to understand. I have used volvo dealer service for 7 years and the quality of the job is excellent. problems in detail and used easy term for me to understand. I have used volvo dealer service for 7 years and the quality of the job is excellent. More

Mr. Pesce was prepared for my arrival and facilitated the preparation of service for my Volvo XC70 quickly and efficiently. His careful and deliberate inspection of the vehicle detected evidence of the impac preparation of service for my Volvo XC70 quickly and efficiently. His careful and deliberate inspection of the vehicle detected evidence of the impact of a small stone with my windshield, something we were unaware of until he pointed it out. It was fixed in a timely manner. This incident is indicative of the caring attention we have come to expect from Kundert. More

Please accept this assessment although it may sound redundant. I have always stated that the service experience is more than perfect. However you must know that Kundert Volvo has managed to raise this redundant. I have always stated that the service experience is more than perfect. However you must know that Kundert Volvo has managed to raise this bar yet again. The service area is immaculate. Upon arriving the entire team acknowledges you. (The Kundert Team treats each person as their only customer and who has top priority.) This welcoming atmosphere helps alleviate the stress car owners feel when taking their car into the shop. One very important thing that they do during the intake process is to ask if there is anything else which might be going on with the car. If they hadn’t asked that question, I would have forgotten that I wanted the windshield wipers changed. (Although the wipers weren’t worn, there was a small piece missing from the winter salt which created a streak when it rained). My car was immediately registered in and I was in the waiting room in less than five minutes. The waiting room is kept warm and comfortable. The waiting area has everything a customer could want or need. You don’t really feel as though you are in a waiting area but rather at home. The service representative, Chip and the other representatives promptly gave updates to the car owners who were waiting. They also give an update to everyone in the room when someone else is receiving their car out of service. This makes everyone know that they are still a priority. When my car was ready, Chip explained the work that was done and asked if I had any questions. As always, I was given a heads-up on the upcoming needs of my car. The anticipated service needs explanation is a unique practice and is very much appreciated. This allows car owners to financially plan for upcoming service visits. In these economic times, that is not only practical but a huge help. You must know that every service representative during every single visit has always been so engaging. They put customers at easy and in a good mood by their positive attitudes (especially Pete, Shannon, Mike, Chip). I have said this before, though I am compelled to say it again, Kundert Volvo should be used as the model for other dealers to learn how to develop excellence by observing Kundert’s best-in-class practices and expertise. Thank you. More

Hasbrouck Heights - Volvo Service center cleaned Englewood's sheet. Sales person at Englewood was a crook and such people only bring shame to the profession to "High end car sales man". Staff at Has Englewood's sheet. Sales person at Englewood was a crook and such people only bring shame to the profession to "High end car sales man". Staff at Hasbrouck Heights are truly customer concentric whereas, we do not recommend Elnglewood to any. FYI- This is our 3rd Volvo in our family in last 11 years. More

I was well accommodated (3 times) and my issues were resolved in one visit. Everyone was friendly and helpful. I used a loaner, which is necessary, as I do not live or work locally. Thanks! resolved in one visit. Everyone was friendly and helpful. I used a loaner, which is necessary, as I do not live or work locally. Thanks! More