Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
686 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
The employees at Kundert always make me feel welcome. They are courteous, knowledgeable and timely. I have owned various cars prior to my S40 and must say that based on how I've been treated, I'd buy ano They are courteous, knowledgeable and timely. I have owned various cars prior to my S40 and must say that based on how I've been treated, I'd buy another vehicle there. More
Kundert volvo has provided excellent service concistently through the years. They have gone above and beyond their call of duty to provide service. Once after a coolant flush when an onboard message came up through the years. They have gone above and beyond their call of duty to provide service. Once after a coolant flush when an onboard message came up with coolant low message they sent their service manager home to take care of the issue. I'm very impressed with this dealership. More
The Service Team at Kundert Volvo provides exceptional service each and every time. They ensure that their customers are completely satisfied and consistently strive to offer the best possible service ex service each and every time. They ensure that their customers are completely satisfied and consistently strive to offer the best possible service experience. More
Service pricing seems extremely high. I love my Volvo but can't afford the service at the dealership. I have been using a local mechanic for years because of it. I actually would prefer to go directly to Vol can't afford the service at the dealership. I have been using a local mechanic for years because of it. I actually would prefer to go directly to Volvo but find it unaffordable for service. More
This is the 2nd time in a month I brought the car in for a noise when I steer. It still is not 100% corrected, and I was told that the noise could possibly have been due to low steering fluid. I still hea a noise when I steer. It still is not 100% corrected, and I was told that the noise could possibly have been due to low steering fluid. I still hear the noise. It's a low moaning sound when I turn the wheel. Also, it's the 2nd time I brought it in for a noise my husband said sounds like it may be a belt (under the hood). I was told it's a normal noise for an XC60, but that doesn't sound right. I never heard it at the time when I picked up the car, but this week, I stood outside of my car with it running, and I did hear it. It is an 'off' noise, and it sounds like it's more towards the passenger side under the hood. More
Everyone was friendly and extremely helpful--always greeted customers with a smile. Shannon followed-up with me in a timely manner and provided advice and recommendations. She demonstrated outstanding greeted customers with a smile. Shannon followed-up with me in a timely manner and provided advice and recommendations. She demonstrated outstanding customer service skills. Luis, the shuttle driver, was also very nice and accommodating. It was nice that everyone at the dealership not only respected me, the customer, but also each other. More
Everyone at Kundert Volvo is always friendly and courteous. Their service was excellent and prompt. My major electrical problem caused by mice eating the wires was fixed ASAP and my car has been courteous. Their service was excellent and prompt. My major electrical problem caused by mice eating the wires was fixed ASAP and my car has been running perfectly Of all the auto dealerships I dealt with Kundert is the best Steve More
I have been to too many different Volvo service centers and found that the place I originally bought my vehicle, a 2004 S60R, has been the most outstanding. The personal attention they give me and my husba and found that the place I originally bought my vehicle, a 2004 S60R, has been the most outstanding. The personal attention they give me and my husband, and the degree of technical knowledge of my vehicle is surpassed by their reputation. I reside in Pennsylvania and I don't mind making the 70+ miles, 1.5 hours, just to get my car serviced by Mike Mazzaro and his excellent team. They've been able to pinpoint problems I've been finding while the other service centers would say that there was nothing they could find or it was normal operation of the vehicle, inferring that I don't know my own vehicle's performance or the noises it makes. The experiences were frustating as well as disappointing. I don't get that feeling servicing my vehicle Kundert Volvo Service Center and would recommend anyone who owns a Volvo to take it there. Mike Mazzaro and his team of mechanics are the only people I would ever entrust with my vehicle. More
Service excels at this dealer and is the primary reason I chose to buy a new Volvo when I had to replace my old one rather than going to some other brand. In all my dealings with Mike and his team, they nev chose to buy a new Volvo when I had to replace my old one rather than going to some other brand. In all my dealings with Mike and his team, they never over-promise and more often than not over-deliver. Work never needs to be redone. The service department does not "pad the bill" by performing work that does not need to be done. And when they say they did something, they did. Is there anything else to say?? More
This is our 6th Volvo from Kundert Volvo . The service is OUTSTANDING ! Over the years we have been treated like family. They "ALL" go above and beyond to accommodate our every needs. Mike Marzarro is is OUTSTANDING ! Over the years we have been treated like family. They "ALL" go above and beyond to accommodate our every needs. Mike Marzarro is an A+ service manager and gives 100+%. They always advise if the car is safe and needs any additional service/repairs. I put my trust in Kundert Volvo for the safety of my family. Jerry Conte 12/21/10 More