Kundert Volvo of Hasbrouck Heights - Service Center
Hasbrouck Heights, NJ
686 Reviews of Kundert Volvo of Hasbrouck Heights - Service Center
We were greeted by Mike and he is always friendly and professional. He checks my car while I am present and goes over what needs to be done and what I would like to have done. The work is explained as professional. He checks my car while I am present and goes over what needs to be done and what I would like to have done. The work is explained as well as the prices. We receive utmost respect from all personnel including the car jockey, service manager as stated, and cashier. I really don't find it a chore to bring my car in! Thank you!!. More
i I was treated in a friendly, professional and fair i I was treated in a friendly, professional and fair manner. Things were explained to me before and after the service, to my satisfaction. There we i I was treated in a friendly, professional and fair manner. Things were explained to me before and after the service, to my satisfaction. There were no unexpected problems and the price was as Shannon explained to me. I also appreciated the loaner car afforded to me. Robert DeLotto More
Very Efficient Web based appointment registration. Team is friendly and eager to provide an outstanding service. Very quick turn around. Lounge is comfortable free hot beverage service and wifi to work whi is friendly and eager to provide an outstanding service. Very quick turn around. Lounge is comfortable free hot beverage service and wifi to work while you wait. More
There are many reasons for choosing this particular dealership that can be summed up in two words, “consumer confidence”. I am a returning customer to this particular dealer and expect to buy my th dealership that can be summed up in two words, “consumer confidence”. I am a returning customer to this particular dealer and expect to buy my third vehicle from Kundert Volvo in the near future. You will find that their sales promises do not end after your purchase date. I am a discerning consumer who seriously considers the investment not only of my money but also of my time. The service maintenance program is state of the art in the industry. The entire maintenance staff is always professional and precise in managing the needs of the client. The service process has been stream-lined and their scheduling is flexible to accommodate your scheduling needs. On my last visit I met a customer who travels from Manhattan to Kundert Volvo because of their experience with them. Owning a car from Kundert Volvo allows you to actually enjoy your driving experience because they take care of everything else. More
I have a friend who recently bought a Volvo and have shared with her my experience with my car service.Hopefully, she will do so. I had a car malfunction at the Post Office in Hasbrouck Heights a few ye shared with her my experience with my car service.Hopefully, she will do so. I had a car malfunction at the Post Office in Hasbrouck Heights a few years ago. I could not turn the key to start the car. I called Kundert Service and Mike Mazzaro and another service employee came to the Post office to help start it so I did not have to call emergency service. That was above and beyond the call of dutyand I will never forget this kindness. More
The staff at Kundert are very professional and competent. They are very attentive and treat me with courtesy and consideration. I think they are a model for how to treat customers. I never liked bringing They are very attentive and treat me with courtesy and consideration. I think they are a model for how to treat customers. I never liked bringing the car in for servicing in the past but Kundert is changing this experience for me. More
We have been buying cars and servicing our cars at this dealership for many years, We found them to be honest and dependable. If we have a problem it is fixed in a timely fashion. dealership for many years, We found them to be honest and dependable. If we have a problem it is fixed in a timely fashion. More
Phenomenal experience again. Honest, reliable, decent, trustworthy. Whomever runs this business should be immensely proud of their people, their training, and their way of doing business. Can't see myself trustworthy. Whomever runs this business should be immensely proud of their people, their training, and their way of doing business. Can't see myself buying a car elsewhere. More
I was given a 7:30 appt. I arrived 10-minutes early (so as not to be late & inconvenience the staff @ Kundert). I was rufsed access to the facility as according to Mike "we're turning on our computers and as not to be late & inconvenience the staff @ Kundert). I was rufsed access to the facility as according to Mike "we're turning on our computers and you will have to wait". I had made arrangements with others for a ride to my office, so we collectively all waited for Mike to turn on the computers and allow us to enter and complete our scheduled visit. I was astounded at this treatment. And of course it has the immediate (and perhaps unintended consequences) of ensuring customers never arrive early for their scheduled appointment. If the facility does NOT open until 7:30, then no appointments should be made before 7:45 as any reasonable person would attempt to arrive early for any appointment. More
Unmatched service, Shannon Reilly my service advisor was Outstanding took the time to address my concerns regarding my XC90 Volvo.Perfect,outstanding service and delivery. Sincerely Elias N. Chalet Loy Outstanding took the time to address my concerns regarding my XC90 Volvo.Perfect,outstanding service and delivery. Sincerely Elias N. Chalet Loyal Volvo Customer. More