Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Kunes Buick GMC of Greenfield

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.4
2,895 Reviews
Contact Dealership
View Awards

3615 S 108th St

Greenfield, WI

53228

Directions

By Type

Showing 2,895 reviews

June 07, 2023

Service department was up front about problems,parts and cost. The service was done quickly. And they alerted me to potential issues that could arise More

by Lday98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At John Paul's Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 07, 2023

Work done and GM covered it. And got a car wash to make it even better. More

by MAUREENRIEMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2023 -

Kunes Buick GMC of Greenfield responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 07, 2023

Did the job right, and in a timely fashion. Friendly, professional service. Great job, really. More

by Coreyredd45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 01, 2023

worked with parts dept. They were always great to deal with. We will keep using your parts dept. More

by ELKHORNWI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2023 -

Kunes Buick GMC of Greenfield responded

At John Paul's Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. I am very pleased you enjoyed your recent visit and I hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

June 01, 2023

Steve is always polite and accommodating. However, my donut tire was not put away in the proper place. Also it would of been nice to know that I needed to register my tires with Michelin. More

by Sharonfrahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

May 30, 2023

I brought a car from john paul buick, The sales person Andre and the finance person married were great. More

by vickieclark90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 30, 2023

Kind friendly knowledgeable. Great to work with. We love our car. Stephanie did an awesome job Will recommend you to others More

by joanne.abbs54
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Rouleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write about your experience with us, Joanne! At John Paul's Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Stephanie was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 30, 2023

We will boo longer use John Paul. Services manager terrible, never called in 8 hours to foolow up with what was happening and then lied about it! Have that same service manager three More

by rubyethepheasanthunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Kunes Buick GMC of Greenfield responded

To whom this may concern, My name is Joseph Carini I'm the Service Manaher for John Paul's Buick GMC. I apologize for the experience you had with us, I'm assuming you are referring to the Service Advisor? Unfortunately, I'm not able to look up your transaction history because this review does not state your name. If you want to email me privately at jcarini@johnpaulsautomotive.com I would love to look into this. Look forward to hearing from you. Thanks

May 26, 2023

As always the service provided was excellent, prompt and thorough. Only the needed repairs were suggested. Staff was very friendly and accommodating. More

by Jules68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

May 25, 2023

Took care of my concerns. Listened to the description of the problem. Explained the solution in clear terms. Problem fixed. More

by JOEMTCOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
May 26, 2023 -

Kunes Buick GMC of Greenfield responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

1
...
11
12
13
...
290