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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

February 28, 2021

I picked up floor liners for my 2020 GMC Terrain $120.00, they were on sale online for 15 percent off. I was told and made to pay full price. What a ripoff! A dealership should at least meet the Gm accessori More

by Ron Ostrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Mar 04, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to share your experience with our dealership, Ron. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Mike Evans - Service Director

February 28, 2021

This is my 3rd vehicle from John Paul. Dick has been my salesman all 3 times. He has been very helpful each time. Friendly and patient with any questions I have. Thanks for helping me make the right dec More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Kunes Buick GMC of Greenfield responded

We really appreciate your feedback, Nancy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 27, 2021

Very friendly employees. After purchasing my 2018 Terrain from Andre, he was very helpful with showing me how to use all the accessories. I will definitely recommend John Paul to my friends More

by marlytab
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jan Kennedy
Mar 02, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review about your recent visit with us. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 27, 2021

My third lease/purchase from JP. all times were a great experience. I always dealt with Luis. He is always a pleasure to work with. More

by GregW
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Herrera
Mar 02, 2021 -

Kunes Buick GMC of Greenfield responded

Greg, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 27, 2021

Fast and friendly service from all parties, this is my third vehicle purchase from John Paul’s Buick GMC and every experience was a pleasure. More

by Raven18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Kaluzny
Mar 02, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a third car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 27, 2021

The service guys are great. Friendly and informative. Good prices and got me in the same day. I gone thru this dealership before and I've always had good service. I would recommend them. More

by Krisd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Mar 02, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Mike Evans - Service Director

February 27, 2021

Oil filter lube side mirror and door handle. Door handle doesn’t unlock the door. Doesn’t any one do a follow up check on the work before vehicle is released?? More

by Bob Postorino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this review regarding your experience with us, Bob. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

February 26, 2021

Everyone we talked to were knowledgeable and pleasant to work with. They answered any questions we had. I just have to be more confident to drive our new Buick now. It's a little larger with more storage More

by CAROLDWYER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the wonderful review about your recent visit with us, Carol. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

February 25, 2021

Very nice people but the only thing I didnt like is that i wasnt avle to be back there when they did the oil change and tiee rotation. I like to be there and actually see what they did and didnt do so I kno More

by cherylsuarez7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Santiago
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback, Cheryl! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Evans - Service Director

February 25, 2021

Excellent service! My advisor, Solomon Bunn, has consistently provided excellent advice on the needs of my car to keep it running in tiptop shape. My last visit was to take care of a tire issue. W More

by Chavel47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam and a lovely person who took my info so I could pay.
Feb 27, 2021 -

Kunes Buick GMC of Greenfield responded

Thanks for the great feedback! We're very happy that Solomon was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Mike Evans - Service Director

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