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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

July 26, 2020

I recently took by vehicle in for an electrical issue. They service representatives said they could not replicate the issue. Issue came back within 5 minutes of leaving. I do not believe they did anythi More

by SCONNOLLY4523
Recommend Dealer
No
Employees Worked With
Steven Buczak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, Mike Evans - Service Director

July 25, 2020

Steve is always so helpful! I appreciated the infection-control methods they are employing in the Service Dept. Steve kept me updated and, when my vehicle needed to be in the shop longer than pla More

by NANCY17.2012
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

July 24, 2020

I found the car I wanted on the web site. Soo clean & beautiful right in my price range. As I entered show room I spotted salesman Dan. What a great guy. Sale went smoothly in 24hrs I was driving my La C More

by Nanette L
Recommend Dealer
Yes
Employees Worked With
Dan Drinkwine
Jul 31, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this review. We are very happy to hear that we could help service your automotive needs. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

July 24, 2020

Have only worked with their service department over the years with our two Acadias and Solomon and Steve have gone outta their way to help us. Tire prices are fantastic if you are looking. More

by Mr_Scrody
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Kunes Buick GMC of Greenfield responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Mike Evans - Service Director

July 24, 2020

I received the multi point inspection and it indicated my breaks and tires were fine. Today I receive a notice that my rear breaks and front and rear tires need attention. My tires are are new so I knew th More

by kathleneg
Recommend Dealer
No
Employees Worked With
Steven Buczak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2020 -

Kunes Buick GMC of Greenfield responded

We want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer service, so the details you’ve mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. Sincerely, Mike Evans - Service Director

July 23, 2020

Detailer not the best. I think she was cleaning my truck in the dark. Missed the mark in several areas. Stick to service and sales. More

by BluFab
Recommend Dealer
No
Employees Worked With
Detail employee
Jul 30, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Mike Evans - Service Director

July 23, 2020

My experience was excellent. I was shown/test drove a car that I was interested in. Andre knew what I didn’t like about my original Encore and showed me what changed. I asked to see the next model up and was More

by Elgebino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, forgot his name. The man who did the paperwork
Jul 30, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide this review of your experience, Angel. We are concerned with the rating you've assigned us. We would appreciate the opportunity to speak with you regarding your visit so we can move forward in a positive light and gain another life-long customer. Please reach out to us at your earliest convenience. I look forward to hearing from you soon. Sincerely, General Sales Manager: Jon Boam jboam@dmchevy.com

July 22, 2020

Very friendly and professional, with a focus on thoroughly explaining the service that was performed. Decent, fair prices as well. I would recommend them to anyone. More

by CDRAGER
Recommend Dealer
Yes
Employees Worked With
Joe, Linda
Jul 29, 2020 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Evans - Service Director

July 22, 2020

My Buick Encore has had the misfotune of being hit (twice) in two years while PARKED. Ed and the crew in the body shop provided exceptional service in repairing my vehicle to manufacturer's specificat More

by STEELMAN8860
Recommend Dealer
Yes
Employees Worked With
Edward Kosmatka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Evans - Service Director

July 21, 2020

Everyone there is always super friendly and kind. They keep the service area and sales floor clean at all times. Keep doing amazing work! Thanks again More

by aap2003
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for John Paul's Buick GMC and our customers. Hope to see you again soon! Mike Evans - Service Director

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