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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

January 10, 2020

Usually car buying is a hassle, not at John Paul GMC!! They made purchasing a vehicle easy and stress free. I am very happy and already have and will continue to recommend them. More

by marinich34
Recommend Dealer
Yes
Employees Worked With
Chuck Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Koenig
Jan 15, 2020 -

Kunes Buick GMC of Greenfield responded

We cannot thank you enough for your wonderful review of John Paul's Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 10, 2020

Worst I ever dealt with. Thier lack of knowledge of Duramax diesels and pick up trucks is unbelievable. They should not be selling them. Took 6 hrs to get truck ordered correctly. Took 5 months to get More

by TJ1958
Recommend Dealer
No
Employees Worked With
Louis J Roso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service, David in accounting.
Jan 16, 2020 -

Kunes Buick GMC of Greenfield responded

Here at John Paul’s Buick GMC we pride ourselves on top notch customer service. Unfortunately due to unforeseen circumstances, delivery of your truck took much longer than originally anticipated. We made every effort to communicate and keep you advised as information became available to us. Our desire is always to have our customers leave here completely satisfied and our apologies that despite our efforts that was not your experience.

January 07, 2020

Great experience I was very happy with the help I recieved from Andre. He was knowledgeable and did a great job covering all the information regarding my first lease More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 05, 2020

Great Service From the moment I arrived i felt welcome. I was greeted, and checked in fast. I went in for a diagnostic, and was called an hour later with the detail More

by LUISIRIZARRYBORRELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Kunes Buick GMC of Greenfield responded

Luis, thank you for sharing this great feedback with us. We feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Mike Evans - Service Director

January 04, 2020

Service on my Encore passenger side warning light Great service from Joe Carinia( probably spelled his name wrong. ) And another Joe who that took a drive with me. The passenger lane warning light f More

by PCRAIGOVERLOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carinia at the check in desk and Joe that took the test drive with me.
Jan 08, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback! We are happy to hear about your positive experience at John Paul's Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Mike Evans - Service Director

January 04, 2020

Excellent Awesome deal on a year end model. Salesman friendly, knowledgeable and not pushy. Great service on SUV after sale with respect to fixing a scatch, o More

by Cindy Snoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Carini, Jan Kennedy
Jan 08, 2020 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 02, 2020

Amazing Dealership! Very helpful and professional dealership. Best vehicle purchase experience ever! Lisa was knowledgeable and went above and beyond our expectations! Th More

by CBUCHOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Kaluzny
Jan 06, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 31, 2019

Oil Change On time and as requested. The tires were rotated and service explained clearly by Steve. The bill was ready when we came to pickup vehicle and vehicle More

by AcadiaGMCOwner2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Koenig
Jan 06, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Mike Evans - Service Director

December 31, 2019

Lost opportunity I purchased a used vehicle 3 years ago from here. I returned to purchase a brand new Yukon Danali XL. I signed a deal and gave money down and was told More

by mikes26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andre Dalton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Cornelianson
Jan 06, 2020 -

Kunes Buick GMC of Greenfield responded

We are very sorry to hear about your negative experience at our dealership. We take customer care very seriously at John Paul’s Buick GMC and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 30, 2019

Purchase of a 2020 Buick Envision To me, trading in a vehicle for a new one has always been a stressful activity. Not this time. Andre asked me questions about what type of vehicle I More

by jronfriday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing John Paul's Buick GMC! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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