Kunes Buick GMC of Greenfield

Finding the perfect car to fit my needs Chuck Block & Randy Zimmerman really went above and beyond to get me the car I needed for Wisconsin weather situations. Chuck was very helpful explain Chuck Block & Randy Zimmerman really went above and beyond to get me the car I needed for Wisconsin weather situations. Chuck was very helpful explaining all of the added features I was looking for on the car. I feel very confident and safe driving my new vehicle. I am extremely pleased with the experience at John Paul Buick GMC. More

Horrible Went for oil change/tire rotation. Was told needed new lug nuts, would take few minutes. Hour later no update. Total time there 3 hours Went for oil change/tire rotation. Was told needed new lug nuts, would take few minutes. Hour later no update. Total time there 3 hours More

Great service Ed thoroughly explained the process and made everything go smoothly. Very happy with my service. My experience made the situation less stressful tha Ed thoroughly explained the process and made everything go smoothly. Very happy with my service. My experience made the situation less stressful than it already was considering the accident with my car. More

Good workmanship The body shop did a great job with my truck. Looks brand new. Relieved a lot of stress after my accident. I would definitely use this service again The body shop did a great job with my truck. Looks brand new. Relieved a lot of stress after my accident. I would definitely use this service again. More

Comfortable Profesdiobal Experience Salesman was very knowledgeable of product. Very helpful in helping me set up all applications related to the car. Very professional & I never felt Salesman was very knowledgeable of product. Very helpful in helping me set up all applications related to the car. Very professional & I never felt pushed into any decision. More

New car purchase Dick Kaul is awesome to work with. He did listened to our needs, did his research and found a car that we wanted. Excellent service! Dick Kaul is awesome to work with. He did listened to our needs, did his research and found a car that we wanted. Excellent service! More

Communication Dropped car off at 7 for 9 appointment for oil change and tire rotation and work that was suggested but not urgent from last oil change. Service tech Dropped car off at 7 for 9 appointment for oil change and tire rotation and work that was suggested but not urgent from last oil change. Service tech called at 11ish to let me know an alignment would be needed as well and I agreed to do that. Told me car should be ready when I got off work. I called on my way home from work (3:45) and whoever answered transferred me to the service tech I had been working withs line and I left a voicemail. When I got to the shop I found out he had left for the day without calling to give me an update. I stood in the service area for 40 minutes before someone was free to ask if my car was ready. I was told the work was done but they needed to do the alignment (minimum of another 30 minutes). It was a Friday evening and my car was there all day. I felt like they pushed it to the bottom of the pile. I also can’t believe I was transferred to voicemail when I called to check. They knew the tech had left for the day and I told them that I was just calling to see if my car was ready. I wasted 45 minutes standing in the service area to ask a question that took 30 seconds to answer because the cashier “couldn’t check on a service issue”. All of my frustration towards this service shop could have been avoided had someone been willing to answer a quick question via phone and not transferred me to someone that was gone for the day. More

Bought new car The people were very helpful. Very thorough with explaining everything. I feel they went above and beyond their job. Took their time and explained eve The people were very helpful. Very thorough with explaining everything. I feel they went above and beyond their job. Took their time and explained everything. Made sure we understood everything. The whole process was very good. More

Auto Body Had a driver side view replaced on my vehicle. My door panel had to be taken off for necessary work and since receiving my vehicle back something behi Had a driver side view replaced on my vehicle. My door panel had to be taken off for necessary work and since receiving my vehicle back something behind the panel is loose and rattles uncontrollably (as if something isnt connected or repaired properly. More

Fast and friendly service Steve B was able to get me in right away. I was offered a shuttle ride. Facility was clean and the great service as always. Steve B was able to get me in right away. I was offered a shuttle ride. Facility was clean and the great service as always. More