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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

February 02, 2019

Service Went for tire rotation and oil change. Was told the tires were rotated. The tire pressure was off a pound or so in certain tires. Exact same reading More

by REICHLP85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work towards a resolution. Mike Evans - Service Director

February 02, 2019

Very soothing Couldn’t solve the problem until i brought it here .. I’m pleased with the service I received.. I’d highly recommend This to family and friends thanks More

by DINO4CUTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Mike Evans - Service Director

February 01, 2019

Top Notch My service team always delivers as promised. On time and at the price quoted. Great people to deal with at any time for any service on my Buick. More

by alcurriewi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil the shuttle driver
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Mike Evans - Service Director

February 01, 2019

Could not fix the problem Joe was very good, but they could not find why my key fobs don't work properly. They tried blaming some electrical interference, but I have never had More

by Mike M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Carini
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for alerting us of this issue. I would like to assure you that we never intend to do anything but provide the best possible customer service experience. If you are willing to contact us at your convenience, we would be more than happy to further discuss this issue and move forward in a positive direction. Mike Evans - Service Director

January 31, 2019

catalytic converter I needed to replace the cats on my 2012 gmc Acadia. He was very friendly and was able to get us a bigger vehicle to match ours More

by tonymichalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Mike Evans - Service Director

January 31, 2019

caring Needed a new car due to old one was getting too expensive to repair. Steve in service helped by acknowledging that putting more and more to repair 20 More

by LBurt59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janet in financing. , Randy Zimmerman
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

January 31, 2019

Great! I was taken early and received great service. I would highly recommend this service center to anyone that wants to be treated with friendly people. More

by GUZDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2019 -

Kunes Buick GMC of Greenfield responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Mike Evans - Service Director

January 30, 2019

Friendly and knowledgeable staff Steve and Sol in the service department have been doing a great job at John Paul's over many years. They are professional and courteous, and can ofte More

by dcueman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cherie Fitzpatrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Mike Evans - Service Director.

January 29, 2019

everything looks good! Enclave looks as good as new! inside and out totally cleaned up. Body shop work. There is nothing else to say! Looked like a good job. More

by ALLENHOFFMAN
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Body shop Insurance job.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Evans - Service Director.

January 26, 2019

Pleasant buying experience Everyone was courteous , knowledgeable and gave me the best price for my trade with no high pressure sales technique in a short amount of time. More

by KEVBHINTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Kunes Buick GMC of Greenfield responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

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