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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

September 13, 2018

Quick efficient service. I was very impressed with the availability of an appointment. Sol was the rep that processed the intake and completion. Sol is a friendly service repr More

by SGTBUC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Mike Evans - Service Director

September 12, 2018

Service is very slow. Service was very slow., I had an airbag recall, tire rotation, and oil change, and it took over 3 1/2 hours. A few days later I had brake pads inst More

by rolandkrieger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Mike Evans - Service Director

September 11, 2018

Genuine pleasure We have bought several vehicles from John Paul's so far, including our 2nd Terrain which we love. Each visit, whether it is for service, or a purchase More

by DanoM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Kaul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty! The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

September 11, 2018

great service, did exactly what was ordered, thanks John Paul GMC is a great service center, friendly employees, helpful, and performed the work as expected, happy with this dealership, quick and grea More

by Hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Talbot
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Mike Evans - Service Director

September 09, 2018

Quality Professional friendly service. The service department has always provided honest service advice. The mechanics are competent and efficient. It makes t More

by wkleemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Zimmerman
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Mike Evans - Service Director

September 09, 2018

Excellent service My second Terrain from John Paul’s. I couldn’t be happier. Lisa was the BEST! She was friendly, knowledgeable and really helped me get to my budget. More

by Debh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Zimmerman, Lisa Kaluzny
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

September 08, 2018

Service Experience I approached John Paul's with a problem that I hope to have quickly resolved. They did that, and did it well, with the cost coming in less than expect More

by REEDWMH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Mike Evans - Service Director

September 08, 2018

A odd occurrence. I was a bit angry that I had to wait over 10 min. to have a adviser talk to me.I could see they were busy but of the two who were not on the phone (on More

by CJTJ05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver (I do not know his name.), Justin (Very helpful and pleasant.).
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Mike Evans - Service Director

September 08, 2018

Very friendly and helpful Treated us very well, made it very easy to buy a car, Robert and Lou made it feel that we were part of the Don Paul family More

by RSIMATIC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Steffan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Herrera
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

September 07, 2018

Outstanding Service I went in for my second GMC complimentary oil change on my 2018 Sierra. Every one that I have ever been in contact with at John Paul’s has been over t More

by MLEPINE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Kunes Buick GMC of Greenfield responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Mike Evans - Service Director

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