Kunes Buick GMC of Greenfield

Excellent new car buying experience I had a very good experience with Dick Kaul and the rest of the team. Courteous, professional and prompt are words that come to mind. Once I decided w I had a very good experience with Dick Kaul and the rest of the team. Courteous, professional and prompt are words that come to mind. Once I decided what I wanted, everything went smoothly including the paperwork. No high pressure, just friendly and helpful. More

Perfect Excellence describes my experience with Johnpauls. My first time was Perfect I was certain my second would be just as perfect. It sure was and will Excellence describes my experience with Johnpauls. My first time was Perfect I was certain my second would be just as perfect. It sure was and will spread the word. More

Exactly what I wanted I worked with Luis and he did a great job of listening to what I was looking for and finding the best car to match up to those needs at a fair price. I worked with Luis and he did a great job of listening to what I was looking for and finding the best car to match up to those needs at a fair price. He and Lou provided 2 options to choose from which really helped. The whole process was very efficient and I look forward to working with him again in the future. More

Creating a deal with real people without playing games This was our 1st exposure to this dealership. Everyone eager to interact, open to our questions and great on their follow through to ensure our satisf This was our 1st exposure to this dealership. Everyone eager to interact, open to our questions and great on their follow through to ensure our satisfaction. Customer Service and Hospitality are strengths of everyone we came in contact with. Chuck Block is an exceptional representative of John Paul's dealership. My husband and I never felt that we were dealt with by a stereo-typical car salesman. Chuck was genuine in wanting to get us the car we wanted at the price we wanted....period. Louis Roso exudes a client focused approach that was refreshing. He went out of his way to find the exact car. We were able to purchase what we wanted vs one that would have been a disappointing 'second choice'. Mike Evans left a great impression. It is obvious that he is a 'working' manager who is part of his team. He added to the overall appreciation. More

Luis Herrera is excellent vendor and always really honest, we have trouble with financial his actitude is no really good with the costumer but finally they apologize for what happens and always really honest, we have trouble with financial his actitude is no really good with the costumer but finally they apologize for what happens More

Trust We received a warm and welcome greeting from everyone in the dealership as soon as we walked onto the lot. It was a very easy professional process wit We received a warm and welcome greeting from everyone in the dealership as soon as we walked onto the lot. It was a very easy professional process with no pressure from anyone to purchase a vehicle. Dick and Lou were awesome extremely straightforward and very knowledgeable of the products and processes for purchasing a new or used vehicle. It was an extremely pleasant experience we were able to purchase our car the same day we walked onto the lot. I would recommend your dealership to anyone who is looking to buy a car. More

Trustworthy When I walked into the showroom, I received a warm smile from Luis and introduced me to his boss, Lou. There was no sales pressure, just a conversati When I walked into the showroom, I received a warm smile from Luis and introduced me to his boss, Lou. There was no sales pressure, just a conversation as to what I was looking for, it was a good connection from the start. This was my first experience in purchasing a new vehicle, and Luis made it easy for me by asking the right questions and listening to my wants and needs. After test driving the Encore and Terrain I chose the Terrain. Luis walked me through all of the next steps throughly. The Terrain I wanted was not at John Pauls, Luis' boss, Lou worked very hard in getting me my Terrain. Luis called me when it was ready and explained everything in detail about of of the features of my car. Luis has an awesome personality, a voice that's soothing and not condescending, he's very knowledgeable and explains in a clear simple way. I also worked with Dave the warranty guy. When I walked out of his office I was confident with the coverage I will have for my Terrain. What an excellent experience all around. Thank You!! More

"Trust" When we entered the dealership, we received a warm & subtle welcome from Lisa, sales consultant. I felt "a connection" that this would be a very good When we entered the dealership, we received a warm & subtle welcome from Lisa, sales consultant. I felt "a connection" that this would be a very good experience shopping with this dealership and with her. (I dreaded this experience and my husband was already "set" on an SUV at another dealership). Lisa listened to our needs and immediately looked at inventory meeting our requirements for a purchase of a new vehicle. She then introduced us to Randy and her boss Lou, that further gained our trust. Everyone was "up front" and personal. Didn't experience any games, easy to do business with. Lisa was so informative and patient with us. No pressure. Provided incentives! As a result, we are proud owners of a new GMC Terrain!! I would highly recommend this dealership when looking for a new vehicle! More

Very Good Experience Both Andre and Dave quickly established the value that they bring to the buying process. Like many, I do not necessarily enjoy the car buying process Both Andre and Dave quickly established the value that they bring to the buying process. Like many, I do not necessarily enjoy the car buying process, but both gentleman quickly gained my trust by methodically explaining the product specifications, as well as the overall buying process. They made the process enjoyable and I would certainly recommend them going forward. More

Exciting It was a pleasure to work with everyone. There was no pressure on me as a buyer. My husband didn't want to come with me because he didn't want to go t It was a pleasure to work with everyone. There was no pressure on me as a buyer. My husband didn't want to come with me because he didn't want to go through all the mind games with buyer a car. But I can say it was a good experience for both of us and I car the car I wanted for a very good price. Would highly recommend anyone looking for a car to come in and get a good deal with no pressure. More