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Kunes Buick GMC of Greenfield

Greenfield, WI

4.4
2,895 Reviews
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3615 S 108th St

Greenfield, WI

53228

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Showing 2,895 reviews

December 11, 2022

I received excellent customer service from Steve and Solomon in the service department. Steve was excellent about keeping communication open during my service appointment which I really appreciated. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Kunes Buick GMC of Greenfield responded

Gina, thank you for taking the time to write this wonderful review about our service department. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 09, 2022

Very satisfied with the work but was expecting a car wash as usual. But did not get one. More

by milliekup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Kunes Buick GMC of Greenfield responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 09, 2022

Long-time customer due to the professionalism of the service staff and the great service I have always received there. More

by CSARNOW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 09, 2022

A very pleasant experience. It was so obvious that my needs were considered to be important. The service manager was extremely interested providing for the needs of my Encore More

by kayandjelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for sharing this great feedback with us. I feel our service department is what makes John Paul's Buick GMC special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I look forward to seeing you for your next service appointment! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 09, 2022

It's never a chore visiting John Paul's. Every employee met is friendly and really cares about your needs. More

by kayandjelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 08, 2022

I received friendly, professional and most importantly very timely service when needing a new wheel and tire for my Chevy Silverado pickup truck. Special thanks to service rep Sol for his help. More

by tedhuyett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

tedhuyett responded

Looks good

December 08, 2022

Took 30 to get my keys. LOF was to be at ni charge yet was charged $70. Had to wait while service figured out. Keys should've been handed over so I could continue with More

by LORAWAGNER
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Buczak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Kunes Buick GMC of Greenfield responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 06, 2022

I had a fantastic experience with John Paul's from start to finish. Bobby made everything easy for me and took the stress out of the buying process. I will recommend John Paul's any chance I have. More

by wbb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Corneliuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kunes Buick GMC of Greenfield responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Bobby's efforts have made the difference in your car-buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, The Sales Management Team - John Paul's Buick GMC - (414) 545-7000

December 06, 2022

Have had several experiences with service department, always friendly and have handled problems relatively quickly. More

by ANDREW.HUTH9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Carini 
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Kunes Buick GMC of Greenfield responded

Andrew, thank you for your kind words. I feel our service department is what makes John Paul's Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and I look forward to seeing you for your next service appointment. Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

December 05, 2022

Great customer service and timely as well. The waiting room is quite comfortable and I can get a lot done at the work stations. More

by ben.carp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2022 -

Kunes Buick GMC of Greenfield responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Joseph Carini - Service Director - jcarini@johnpaulsautomotive.com

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