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Kunes Buick GMC of Greenfield - Service Center

Greenfield, WI

4.5
2,054 Reviews

2,054 Reviews of Kunes Buick GMC of Greenfield - Service Center

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March 20, 2021

I had a scheduled appt at 2pm for an oil change and tire rotation. When I got there I waited in the bay for 15 min before anyone came to the car. Once I was helped it took another 1.5 hours for the oil cha More

by Anireland3
Recommend Dealer
No
Employees Worked With
Not sure if anyone name
Mar 24, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Mike Evans - Service Director

March 20, 2021

Good customer serviceWaiting area tv should not be tuned Good customer service Waiting area tv should not be tuned to news channels (exceptionally fox) Customer shuttling great idea Service writers are ve More

by stuffgud
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Evans - Service Director

March 20, 2021

Always a great experience with your service department, service work is on time, Sol does a great job explaining any anomalies with multi point inspection. Will be ordering a 2021 Yukon XL this year, one More

by gemoore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Mike Evans - Service Director

March 19, 2021

I felt check-in was more efficient and stream lined with the COVID protocol in place. Work was done quickly. Also first time I was offered a car wash when I checked in. More

by lubcke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

March 19, 2021

I gave them a difficult case solve. As usual they did a fantastic job. I appreciate everything they did and would recommend them to everyone More

by zman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Evans
Mar 24, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Evans - Service Director

March 17, 2021

Everyone was caring in every way. The staff treated me with the up most respect. I will continue to go there for service thank you. More

by Katrinaenash6777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Walberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Kunes Buick GMC of Greenfield responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Evans - Service Director

March 15, 2021

They managed to get me in the very next day to get the problem taken care of! Important since it was a headlight that I discovered was burned out only the evening before! More

by Wantoknow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Buczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Kunes Buick GMC of Greenfield responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Mike Evans - Service Director

March 14, 2021

Was a very good experience with this dealership. I have had all my service done here with no problems and my vehicle done in a timely manner. Just wish that they had a better car wash machine, not satisfie More

by TWENDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis J Roso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Evans - Service Director

March 13, 2021

Came to have new back up camera installed work was done fast and efficient didn't take long at all which I was very happy with. More

by ANTHONYMBROWN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 15, 2021 -

Kunes Buick GMC of Greenfield responded

Anthony, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Mike Evans - Service Director

March 12, 2021

Thank you for an outstanding job. The car was very well taken care of. Social distance waiting room, and very clean sanitized surface areas too More

by Dr Rock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Bunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Kunes Buick GMC of Greenfield responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Evans - Service Director

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