Kunes Buick GMC of Greenfield - Service Center

HEAT!! Nice job and now I have heat! The Acadia is HOT! Thanks again for good service. I can now enjoy the winter snow and cold. Nice job and now I have heat! The Acadia is HOT! Thanks again for good service. I can now enjoy the winter snow and cold. More

Good service, friendly staff The staff was friendly and service was prompt. The part I needed was in stock to avoid any delays.. The time I had to wait for completion was reason The staff was friendly and service was prompt. The part I needed was in stock to avoid any delays.. The time I had to wait for completion was reasonable. More

service joe gave a good explaination of what would done and he was right on also took time to put air in tires and check fluid levels felt very welcome joe gave a good explaination of what would done and he was right on also took time to put air in tires and check fluid levels felt very welcome More

Did not fix the problem the first time! Took 3 times to fix a leaking rear window. Took two time thus far for the car not turning off. Just left the dealership & the problem was there again! Took 3 times to fix a leaking rear window. Took two time thus far for the car not turning off. Just left the dealership & the problem was there again! Something is wrong with the program! More

Yes I would recommend your company to my family and friends As always Solomon took great care telling me what needed to be fixed. I always appreciate the service I get from you. Everyone is always helpful As always Solomon took great care telling me what needed to be fixed. I always appreciate the service I get from you. Everyone is always helpful More

Everything is fine with service. Everything is fine with the service. Way too many appointment reminders (calls and emails). Way too many satisfaction surveys (Telephone calls and e Everything is fine with the service. Way too many appointment reminders (calls and emails). Way too many satisfaction surveys (Telephone calls and emails). TOO MANY More

Outstanding very customer focused The employees are very knowledgeable and customer focused. They listen to you and your concerns. As to timing of your wait, they are very efficient. The employees are very knowledgeable and customer focused. They listen to you and your concerns. As to timing of your wait, they are very efficient. Great waiting room also! More

Horrible Service dept had no customer service at all first time there just a horrible experience. I had to ask someone to help me as no one said not once " I o Service dept had no customer service at all first time there just a horrible experience. I had to ask someone to help me as no one said not once " I or someone else will be right with you" no one said anything to me not even Hi. They were rude when I asked about my trunk door not working.. the guy said oh no no our guy is about to leave for the day. I said I hope not because that was on the list of things I needed looked at today besides my oil change and that should show on your computer. Then he looked and said oh I see. No one was helpful at all. Do not reccomend! More

Made Appointment and still waited over an hour I scheduled an appointment, and when I got there they didn't have the billing ready. I had to wait for 15 minutes to make sure the oil change was free I scheduled an appointment, and when I got there they didn't have the billing ready. I had to wait for 15 minutes to make sure the oil change was free since I bought a car from them. (1st two oil changes free), then they proceeded to tell me that my wait was going to be over 1.25 hours. I don't really understand how it can take that long, especially with scheduling an appointment. More

Knowledge Advised me of maintenance required. He gave me options for the parts I will be needing, gave me prices. Thank you for the shuttle, as well. Advised me of maintenance required. He gave me options for the parts I will be needing, gave me prices. Thank you for the shuttle, as well. More