Kunes Buick GMC of Greenfield - Service Center

Always good and fair service. Professional service, accident was made while handling my vehicle and the issue was corrected quickly. Loaner car was provided while my vehicle was being repaired. accident was made while handling my vehicle and the issue was corrected quickly. Loaner car was provided while my vehicle was being repaired. More

Very polite and prompt. I got there and was greeted by name and everything was explained to me before and after the work was done on my truck. name and everything was explained to me before and after the work was done on my truck. More

Went in for a simple battery replacement, it ended up being a whole issue. I was treated with kindness, patience, and respect by all staff. being a whole issue. I was treated with kindness, patience, and respect by all staff. More

I have received service from John Paul for several years and each time the staff was always polite and professional I would recommend to family and friends and each time the staff was always polite and professional I would recommend to family and friends More

Very professional and honest. I love the short wait times and the convenient shuttle service. I wish they had more vehicles on display though. Nice to see the current offerings while awaiting service. and the convenient shuttle service. I wish they had more vehicles on display though. Nice to see the current offerings while awaiting service. More

Service was excellent had to wait for a part but that’s Service was excellent had to wait for a part but that’s understandable. Car is looking great I recommend For your repairs.Service manager was great Service was excellent had to wait for a part but that’s understandable. Car is looking great I recommend For your repairs.Service manager was great John Paul GMC More

Great people and great service. Don’t know why I have to say more but everyone there is really nice. The sitting area is really cool. say more but everyone there is really nice. The sitting area is really cool. More

Steven B was very professional and helpful. Went in for an oil change and tire rotation and an issue with the steering wheel. Everything was done and he explained everything that was done to the car. an oil change and tire rotation and an issue with the steering wheel. Everything was done and he explained everything that was done to the car. More

The service department was very helpful with my truck’s repair. Work was done quickly and communication at each stage was great. Very happy with my truck! repair. Work was done quickly and communication at each stage was great. Very happy with my truck! More

Worst dealership Steve b in service is a total dueshbag with no customer service skills what so ever. They don't communicate with you. They overcharge. And if you have car shield they no longer honor their with no customer service skills what so ever. They don't communicate with you. They overcharge. And if you have car shield they no longer honor their warranty I found that out after my car was towed there saying they do honor it conveniently an hour before my car got towed there they decided they weren't going to fix it so I had to pay to have it towed again and they charged me for the diagnostic which would of been covered. Management was supposed to call me back and never did. Ask around worse experience ever and they are all very rude. More