La Mesa RV Center

It has been a great positive experience. La Mesa in Tucson is number one in my book. Our salesman, Jerry Edwards, matched us with the perfect rig for us. Couldn't of had a nicer, friendlier knowledge Tucson is number one in my book. Our salesman, Jerry Edwards, matched us with the perfect rig for us. Couldn't of had a nicer, friendlier knowledgeable caring salesman then Jerry. I would be proud to have him on my team. Thank you for an awesome experience. Wolf and Diane Happy Campers More

This is for the Phoenix location on McDowell. Purchased 2021 Redwood 4001LK 6/30. Auto levelers didn't work among other issues. Took delivery a week later, still broken. After multiple emails and unanswere 2021 Redwood 4001LK 6/30. Auto levelers didn't work among other issues. Took delivery a week later, still broken. After multiple emails and unanswered calls, returned the RV to the dealer because their $5400+ warranty is useless. There is no mobile repair service, no communication, no response to emails, and no response to calls. STAY away from here, from their so-called RV shows, and whatever you do, do not waste your money on extended warranties or roadside services. We plan on filing with the Better Business Bureau, the "on your side" news stations, and if need be, exercising our rights under the lemon law. If we could rate it 0 stars we would. More

We bought a used Berkshire two months ago. The day we picked it up we were assured that the driver's seat would be repaired so it would stop rotating while you drove. We're still waiting for confirmation picked it up we were assured that the driver's seat would be repaired so it would stop rotating while you drove. We're still waiting for confirmation they have at least ordered the part. They never return calls and today, one of the General Managers to us she couldn't help and hung up on us. Once they sell you the RV, they don't care. More

A huge “Thank you!” to your Service Department of Rob Burdes, Luis Iractteta, & Jared Gebell. When one of the two air conditioners on our Tiffin coach died, these three came to our rescue! The temperat Burdes, Luis Iractteta, & Jared Gebell. When one of the two air conditioners on our Tiffin coach died, these three came to our rescue! The temperature in Green Valley, AZ, was in the mid-nineties, and we were sweltering. They located and installed the new air conditioner in such a professional and timely manner. We highly recommend these three members of your service department!!! ⭐️⭐️⭐️⭐️⭐️ More

The team at La Mesa RV in Tucson is top-notch. There were no pressure sales. Tom Rupp was my primary contact and spent as much time as I needed to assist me with my questions, not only on the day of th were no pressure sales. Tom Rupp was my primary contact and spent as much time as I needed to assist me with my questions, not only on the day of the sale but days after too. He's a solid and honest guy who operates with integrity and joy. He generously went out of his way to meet me halfway between the dealership and my home to give me my trade-in plates and owner's manual bag that I accidentally left behind. Two other salesmen, Wayne and (sorry, I don't remember your name) kindly helped me take my kayak rack off of my car that I was trading in, and Esteban endured my exhaustive checklist during the orientation/walkthrough. Mark the finance guy worked on my behalf to secure the best deal and patiently explained the numbers. I feel that La Mesa RV in Tucson has my back and I am delighted with my purchase. Thanks again Tom! More

Slide out repair, they had prob figuring parts need. Long time, then late on Fri said ready, wouldn't take a check, used CrCd. Put out slide Sat, not good. Back charged CC. They said needed another part, wou time, then late on Fri said ready, wouldn't take a check, used CrCd. Put out slide Sat, not good. Back charged CC. They said needed another part, wouldn't fix it until I paid bill. HA HA HA HA HA HA HA ! Not buying my next rig at any LaMesa. !! More

This review is for Phoenix. Horrible service after sale. Multiple issues with RV from delivery have not been addressed. Weeks, months.......what a mistake to purchase here. The owner spends more time reply Multiple issues with RV from delivery have not been addressed. Weeks, months.......what a mistake to purchase here. The owner spends more time replying to negative reviews making promises than making improvements. More

stay away from this dealership...bought a new RV in January still waiting for the plates and registration. Temp Plate expired March 8th ...no help from dealership January still waiting for the plates and registration. Temp Plate expired March 8th ...no help from dealership More

I'm sorry I didn't see these reviews before we bought a slightly used $ 65K RV. Management does not enforce Covid mandates. I had trouble getting return calls from Finance and was treated rudely. Dur slightly used $ 65K RV. Management does not enforce Covid mandates. I had trouble getting return calls from Finance and was treated rudely. During Orientation, it was clear the unit was not checked out before we were shown, as obvious issues existed. My wife and I had to wait in this petri dish while they supposedly fixed the issues. They didn't. James the Delivery Manager seems to be the only one who cares about customer service, but he's fighting an uphill battle there. More

DO NOT buy from la mesa and for sure not extended warranty. Service center is the worst i will be going to a local dealer instead. If want to throw away money go to la mesa. You have been warned. warranty. Service center is the worst i will be going to a local dealer instead. If want to throw away money go to la mesa. You have been warned. More