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LaFontaine Buick GMC of Highland

Highland, MI

Overview
Employees
Reviews
4.7
1,121 Reviews
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4000 W. Highland Rd.

Highland, MI

48357

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Showing 1,121 reviews

September 13, 2026

Team did a great job. The only thing negative was 90$ extra towing charge to get the vehicle there. More

by pdmillerhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaysen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 14, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Service Manager, Nate Stec, nstec@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.

September 10, 2026

Not bad for a dealership. Not fast. but I’ve been to worse!! I’m just not one that likes to wait !! More

by DRM3321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Akey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Conyak
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Sep 19, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Sep 19, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Nate Stec, nstec@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

September 10, 2026

The dealership was very efficient in taking care of my service. Very satisfied with service More

by robertahill10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krista
Print
Sep 12, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2026

Kevin Bright was a fantastic service member, helped explain the issue with my vehicle. Staff is friendly and cafe is nice More

by Rossi1mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 10, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 07, 2026

Zak Lowing was very professional and took care of all my requests. I always like dealing with with Zak. More

by cslupek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak Lowing
Print
Sep 11, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 03, 2026

Fast and friendly service. Work completed in a timely manner. Very clean service department and waiting area. Love the free coffee in the berista center More

by czbbcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaysen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 05, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2026

This dealership should be rated a 10 for sales & services & the personnel & unique wait area. Garrett in sales was extremely helpful making the used car we purchased stress free! Joel in service was very More

by prinke48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, David Kanyak, Paul Householder & Garrett Luke
Print
Sep 11, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Cadillac! Thanks again for the recommendation, and have an amazing day!

September 02, 2026

Friendly and fast. A great place to get your car needed attended to. I have never been disappointed with their service More

by kennellm211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Akey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Langmaid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaysen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 09, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2026

Came in for complimentary oil change and tire rotation (first service) on 2026 CTS. Asked for wheel balance check with rotation and was.told that it would be an additional $75. Told them to skip the rotat More

by Jckohn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Bright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 03, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we appreciate you bringing this experience to our attention. If you are willing, please contact our Service Manager, Nate Stec, nstec@lafontaine.com, so we can work towards a resolution. We look forward to hearing from you.

August 28, 2026

Professional and friendly …they truly make you feel Like family ! i have referred my friends and family to laFontaine of Highland . Great staff that work with you on your needs! More

by Mdonofrio54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Morland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Print
Aug 29, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Aug 29, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Cadillac! If you have any further questions, please don't hesitate to reach out!

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