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Patti Ruiz

Overview Reviews (13)

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Patti Ruiz

Service Business Development Manager

LaFontaine Buick GMC of Highland

4000 W. Highland Rd.
Highland, MI 48357

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4.7

13 Reviews

Overview Reviews (13)

4.7

13 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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13 Reviews of Patti Ruiz

October 26, 2026

Dealership Rating

Employee Rating

Good service Personnel knowledgeable and good at their jobs. Service representatives friendly and knowledgeable as well. jobs. Service representatives friendly and knowledgeable as well. More

by Rick

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright, Jaysen Douglas

Oct 28, 2026 -

LaFontaine Buick GMC of Highland responded

Hi Rick, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2026

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Employee Rating

Lafontaine, in Highland, Michigan, is a wonderful dealership. I have purchased every vehicle in the past 10 years there. One evening my vehicle broke down and I had to get a wrecker to take it into dealership. I have purchased every vehicle in the past 10 years there. One evening my vehicle broke down and I had to get a wrecker to take it into the dealership. I had a family emergency that I needed my vehicle for transportation of a family member.Krista Pernell took my information and was able to get my vehicle in and repaired in a very short time. Thank you, Lafontaine for always taking care of my vehicles and expediting my repair during my family emergency. I would never go to any other dealership! More

by Tgmcdonnell

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Recommend Dealer

Yes

Other Employees Tagged: Beau Glossinger , Krista Pernell. Nate Stec

Oct 08, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2026

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Great service! Love the bistro! Kevin was great. Even reminded me about my points to use to pay for service instead of my own money. Love the bistro! Kevin was great. Even reminded me about my points to use to pay for service instead of my own money. More

by liemnabest

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Recommend Dealer

Yes

Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright, Jaysen Douglas

Oct 01, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2026

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Great service, fast, efficient, and friendly. Everybody is friendly and professional, I enjoy the restaurant and the waiting area and the free coffee. Everybody is friendly and professional, I enjoy the restaurant and the waiting area and the free coffee. More

by sjack95211

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Recommend Dealer

Yes

Other Employees Tagged: David kanyak

Sep 24, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we are so happy to read such a great review about LaFontaine Buick GMC Highland! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2026

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Friendly and fast. A great place to get your car needed attended to. I have never been disappointed with their service A great place to get your car needed attended to. I have never been disappointed with their service More

by kennellm211

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Recommend Dealer

Yes

Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright, Jaysen Douglas

Sep 09, 2026 -

LaFontaine Buick GMC of Highland responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 18, 2026

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Friendly service keep me on track for my vehicle to last and let me know any repairs and let me know any repairs More

by brian

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Recommend Dealer

Yes

Aug 27, 2026 -

LaFontaine Buick GMC of Highland responded

Hi Brian, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2026

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The dealership is very nice and everyone is courteous. The service department is busy but you are taken care of in a timely manner. Appoint scheduling works well. The service department is busy but you are taken care of in a timely manner. Appoint scheduling works well. More

by srruch

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Recommend Dealer

Yes

Other Employees Tagged: Nathan and Mike

Jul 19, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 08, 2026

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Most professional dealership around. Best best service. Great hospitality Easy to work with. Made my experience very easy Best best service. Great hospitality Easy to work with. Made my experience very easy More

by Subi

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Recommend Dealer

Yes

Other Employees Tagged: Victoria Akey, Richard Langmaid, Kevin Bright, Jaysen Douglas , Thomas Montgomery

Jul 11, 2026 -

LaFontaine Buick GMC of Highland responded

Hi Subi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2026

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I enjoyed my visit every one was very friendly thank you will come again ok will come again ok More

by kennedypearlina

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Recommend Dealer

Yes

Jun 28, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

Jun 29, 2026 -

LaFontaine Buick GMC of Highland responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2026

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Employee Rating

They fit me in within few days for an oil change and had the car out in about 1 1/2 hours. Love videos afterwards showing the check out. the car out in about 1 1/2 hours. Love videos afterwards showing the check out. More

by Ellen

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Recommend Dealer

Yes

May 16, 2026 -

LaFontaine Buick GMC of Highland responded

Hello Ellen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.