LaFontaine Cadillac Buick GMC

What a great experience! JP was very friendly and so patient. He worked hard to find me what I needed and listened to what I was looking for. The finance department was also very friendly and did a grea patient. He worked hard to find me what I needed and listened to what I was looking for. The finance department was also very friendly and did a great job explaining everything.Best cutomer service I have ever had at a dealership. I have already reccomened several people to JP as well as the dealership. I will definitely be a returning customer. More

Bob was our salesman and we couldn't be more pleased. Super nice and honest gentleman. He took good care of my husband (who was buying the car) and took in my lease (Saturn) and made both transactions s Super nice and honest gentleman. He took good care of my husband (who was buying the car) and took in my lease (Saturn) and made both transactions seamless. My husband is comfortable with the price he ended up with and I am satisfied with the relturn of my lease. What a pleasant experience (So unlike our last trip to a dealership when I got my lease car....Needless to say that dealership isn't in business anymore!) Paul took take of the finace part. He took the time to explain all figures on the contract and did it in a very friendly manner. He's got such a chipper (no pun intended) personality.... We will be back. That is the greatest compliment we can give any business. God Bless More

Came to LaFantaine to buy a pre owned HHR. Wondered around the lot for 10 minutes, went inside the pre owned office and waited for assistance. Two guys behind the glass were busy, one salesman was on around the lot for 10 minutes, went inside the pre owned office and waited for assistance. Two guys behind the glass were busy, one salesman was on his smart phone playing and the manager walked through. I went outside and looked at the HHR outside the office, looked under the hood, checked the trunk still no one. Total time at this "new" dealership 25 minutes. I live only 10 minutes from LaFantaine but was disappointed with this treatment. Maybe they had an off day, but they lost my business. Went to Fenton and Randy Wise Buick GMC and bought a HHR! More

My initial visit to Maryann was from a very positive recommendation by a friend, and she was so deserving of those raves. From then on the experience was superb in every way. Her information was alway recommendation by a friend, and she was so deserving of those raves. From then on the experience was superb in every way. Her information was always honest, organized and pertinent. She went to every source to find the exact car to fill my needs, constantly updating me on her progress. Not only is she a caring, well-informed, hard-working, professional, but she has the personality you would value in a good friend. Also, Paul Jordan, who did the final paperwork, was ready, precise, and so very helpful, and with a smile. He made the pain of writing the check almost easy. Your organization is a beautifully well-run machine, made possible by everyone I met. Thank you so much for the experience. More

They say that a person is more likely to tell somebody about a bad sales experience than a good one. In my dealings with Lafontaine, that is not true. There is a great reason why so many reviews of this d about a bad sales experience than a good one. In my dealings with Lafontaine, that is not true. There is a great reason why so many reviews of this dealerships are positive. They do bust their butts to do their job. They do take pride in what they do. And it shows. Can't say enough good things about the way I have been dealt with. I will return. More

Harvey is a knowledgable and experienced sales associate. He made the process of buying a new car enjoyable and worry free. We enjoyed getting to know him and he was polite and patient with our decision maki He made the process of buying a new car enjoyable and worry free. We enjoyed getting to know him and he was polite and patient with our decision making experience. We live in Brighton and we wanted to purchase our new car locally. The promise of cooperation when service is due made us choose LaFontaine, which is eighteen miles away from our home. More

LaFontaine Auto Used car dealer in Heartland, MI has the friendliest dealers around. They make you feel like part of the family. They are very knowledgable ablout the used cars they sell, and they don't pr friendliest dealers around. They make you feel like part of the family. They are very knowledgable ablout the used cars they sell, and they don't pressure you. Jason Bauman was great,he helped us get a good deal on the car we wanted. I have already recommended the dealership and Jason Bauman to a bunch of my neighbors and friends. More

Great experience from the time we walked in the door. No pressure, no run around. Just clear information about the cars, the financing and our expectations were met in every way. Beau Glossinger and Beth pressure, no run around. Just clear information about the cars, the financing and our expectations were met in every way. Beau Glossinger and Beth Cooper could not have done a better job. It truly felt like a "Family Deal". Ron and Rhonda Kelley More

Friendly, fast, fair priced plus service with a smile. I wouldn't use anyone else. My family loves the food and boutique. Kids love the toy room with the video games to keep them entertained. They are able wouldn't use anyone else. My family loves the food and boutique. Kids love the toy room with the video games to keep them entertained. They are able to shop many different types of vehicles so by the time you are ready to make your decision, you know all of the options available. One stop shopping is always more convenient! More

Our experience w/ Daren and Teresa was very pleasurable!! We had been to other dealers ealier that day and left feeling frustrated and very diccouraged. I had done alot of research on the GMC Acadia and felt We had been to other dealers ealier that day and left feeling frustrated and very diccouraged. I had done alot of research on the GMC Acadia and felt very confident on pricing for a preowned Acadia. We had minimal criteria of "must have" and a wish list of options we would like to have but could live with out. Must have AWD, Quad seating and third row seating, Nothing older than 2008 and less than 50,000 miles. We had already gone to our bank and were aproved for a 72 month loan @ 3/89%. We had done our math and set out to several dealers already knowing what we could afford and how much our maximum monthly payment had to be. The first salesman showed us an acadia (SLE) base model at the top of our budget. I showed him our math so he would understand our goals. He immediately pointed out that our math didn't include taxes, dealer prep, prcessing fee's and that our math was seriously flawed!! I was immediately offended and asked him how long had he been in this business? he said for 35 years. He then procceded to tell us that there was no way He could put us in an Acadia based on our numbers. I then showed him two other dealers that also had Acadia's meeting our criteria. We test drove and while we were doing that I told my wife that I was not going to buy this vehicle. when we returned I handed him the keys and thanked him politely. he then wanted us to come back inside to go over "the numbers" I reminded him that he already told us that he couldn't get us into this vehicle. He insisted that we should go over the numbers and make sure. When we went in side he had a completeley different set of numbers that was very close to our budget. I told him that " he should have givin us those numbers first!! but at this point we had a really bad feeling about this guy and that he was not being honest w/ us from the beginning and we were going to look at some other dealers. When I returned home I called Daren At Lafontaine And he told me he had the vehicle we were interested in stock and that I would be pleasantly suprised! I told him we were going to stop at the kia dealer on our way up to him and look at a new sorento. He said he had a 2011 sorento he just took in w/ only 8000 miles on it. We drove over 30 mile to see daren. I told him our criteria and showed him our budget. He said to me " I'm going to try my best to make that happen for you. He showed us a 2008 Acadia SLT that was LOADED. We were shocked, I asked why he was showing us this vehicle becauase I was already convinced that it was out of our price range. He showed me his calculations. and he had already met almost all of our criteria. He then agrreed to put new tired on this vehicle. WE HAD A DEAL!! We then sat down w/ Teresa and she arranged all the financing and paperwork in very short order. she also gave us a tour of the dealership, introduced us to a personal maintenance consultant and bought us a latte' while we waited for her to finish up the paperwork. While we were enjoying our coffee we both agreed this is where we would be buying the rest of our vehicles!!! What a fantastic experience!!! I tell everyone even if your not looking for a car, just go to Lafontaine and just look around it's a brand new Dealership that is completely certified "GREEN" in construction. It has a little food court, a Boutique, a Spa. and kids Zone. It's really incredible!! More