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LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing

Lansing, MI

4.4
722 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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6131 S Pennsylvania Ave

Lansing, MI

48911

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Showing 722 reviews

September 03, 2026

Everything went very smooth and easy, Tyrese was great. Communication was amazing, and getting me numbers and scheduling delivery was above expectation. I truly appreciate everything he did for me. More

by Jon.mulero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrese Burgette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Your praise for our communication and delivery scheduling exemplifies what we aim for in every purchase. Tyrese is pleased he could make each step of your new Ram 1500 purchase smooth and easy. Your appreciation and five-star rating mean a lot to our team.

September 02, 2026

They lie and don't keep their word; they do a poor job, break things, and refuse to take responsibility. More

by marioagr771
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No remember
Sep 25, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

September 02, 2026

They explained to me why using an oil additive could help keep my car's engine in great working order. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Bender
Sep 02, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Our service team was happy to walk you through the benefits of an oil additive for your Jeep Compass. Hearing that our explanation helps keep your engine in top condition means a lot to us.

September 01, 2026

Liam is an absolute pleasure to work with during car sales. Returning customer just for Liam. He does nothing but make you feel comfortable as a customer and as a human. He takes the time to listen and More

by blt_2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing that Liam made you feel comfortable and well-informed throughout your Ram 2500 purchase is rewarding. We’re grateful you chose to return to our dealership and appreciate your recommendation of him to others. Your feedback means a great deal to our team.

August 31, 2026

Fabulous. Clean dealership, all staff accommodating, friendly and fun. Would recommend to family and friends More

by AIMCO1515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassie 10 star rating !!, Joseph Claudio
Sep 01, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing you’d recommend us to family and friends means a lot to our team. We’re glad our clean showroom and welcoming staff made your visit enjoyable. Enjoy your new Ram 1500, and feel free to reach out if you need anything.

August 31, 2026

Zane in the Service Center is my go-to guy. If he's busy with another customer, I will wait for him. He explains everything thoroughly and takes his time. I trust him when he tells me what serv More

by Sally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Bonwell
Aug 31, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Knowing that you trust our service department to take care of your Jeep Grand Cherokee means a lot to our team. We’re honored to be your go-to service department and appreciate your continued loyalty.

August 28, 2026

Worked with us on a repair while completing warranty work. The oil leak has stopped and engine is running better now. More

by brianp7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
UNKNOWN
Sep 01, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 27, 2026

Had a great experience once again with salesman Liam Donahue and the team at LaFontaine More

by cscottgostate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Liam Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Your mention of Liam and our team’s support highlights how much we value giving each customer an outstanding experience. Thank you for choosing us again, and enjoy your new Ram 1500.

August 25, 2026

They charge us for hooking up to the car computer system for the check engine light coming on only to tell us the gas cap needs to be sanded and then charge us again for the 3 minute sanding job. And then s More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service personnel
Aug 25, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us directly.

August 23, 2026

Show room very clean, Cassie was fantastic I met Z too all staff were accommodating!!! More

by AIMCO1515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maverick Brooks
Aug 23, 2026 -

LaFontaine Chrysler Dodge Jeep Ram FIAT of Lansing responded

Hearing that our showroom was spotless and our staff accommodating means a lot to our team. Enjoy your new Ram 1500!

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